Gorgias: Helpdesk, Chat & FAQ
- 요금제
-
월 $10부터. 무료 체험 이용 가능.
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
- 평점
- 4.2 (717)
- 개발자
- Gorgias Inc.
추천 이미지 갤러리
Streamline your customer experience with automation and AI
Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels!
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- 결제
- Shopify Flow
- Klaviyo
- Yotpo
- Attentive
- Recharge
- Aircall
- 20+ Integrations
범주
요금제
Starter plan
$10 /월
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7일 무료 체험
Basic plan
$60 /월
또는 연 $600 및 17% 할인
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Pro plan
$360 /월
또는 연 $3,600 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Advanced plan
$900 /월
또는 연 $9,000 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (717)
So convenient and great for keeping things organized across multiple channels. The UX needs some tweaking but it is a great tool for customer service. The AI is GREAT.
Thank you for your review!
We're happy to hear that Gorgias helps you stay organized and supports your support team effectively. It's also great to know you're enjoying our ...
The service lacks a proper spam filter. I can’t block email addresses or mark emails as spam. Additionally, I’ve been getting charged twice for months, paying €160 monthly instead of the expected amount. Unfortunately, I can’t recommend it.
Hi Team Hauttief!
We’re sorry to hear about your experience and appreciate your feedback.
Regarding the spam tickets, Gorgias mirrors your email inbox, but we recommend ...
Joaquin was a huge help in answering all my questions effectively and quickly. Guiding me through step by step. Very helpful! Highly recommend!
Thank you so much for your kind words! We're proud to hear that Joaquin was able to assist you effectively and guide you through everything step by step. Providing clear and ...
Love gorgias, makes customer service seamless and easy!
Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!
Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know ...
Avoid! Ongoing outages and if you use their API you lose all record of any email responses sent. Gorgias has advised that there is no way to recover these emails except for manually forwarding emails to yourself. Resending every email ever sent via gorgias individually to your own email so that you have a record in gsuite is not realistic. They of course recommend their API due to google ...
Hi team Milkbar Breastpumps,
We're sincerely sorry to hear about this. Our deliverability options are put in place to ensure all your emails reach your customers without any ...
지원
앱 지원은 Gorgias Inc.에서 제공합니다.
개발자
출시됨
2017년 3월 1일
포함 대상
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