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Gorgias: Helpdesk, Chat & FAQ
- 요금제
-
월 $10부터. 무료 체험 이용 가능.
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
- 평점
- 4.2 (712)
- 개발자
- Gorgias Inc.
추천 이미지 갤러리
Streamline your customer experience with automation and AI
Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels!
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- 결제
- Shopify Flow
- Klaviyo
- Yotpo
- Attentive
- Recharge
- Aircall
- 20+ Integrations
범주
요금제
Starter plan
$10 /월
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7일 무료 체험
Basic plan
$60 /월
또는 연 $600 및 17% 할인
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Pro plan
$360 /월
또는 연 $3,600 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Advanced plan
$900 /월
또는 연 $9,000 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (712)
The service lacks a proper spam filter. I can’t block email addresses or mark emails as spam. Additionally, I’ve been getting charged twice for months, paying €160 monthly instead of the expected amount. Unfortunately, I can’t recommend it.
Hi Team Hauttief!
We’re sorry to hear about your experience and appreciate your feedback.
Regarding the spam tickets, Gorgias mirrors your email inbox, but we recommend ...
Our account was billed even though we already canceled it.
Hi Solarhandel24 team,
We sincerely apologize for the inconvenience caused. We’ve reviewed the situation and are taking steps to make things right. Please check your inbox ...
Fantastic application and support.
You are so kind, Team Lobocki! Thank you for sharing your feedback - We're glad you're loving the platform and our support.
Let us know if you ever need anything! ⭐️
Avoid! Ongoing outages and if you use their API you lose all record of any email responses sent. Gorgias has advised that there is no way to recover these emails except for manually forwarding emails to yourself. Resending every email ever sent via gorgias individually to your own email so that you have a record in gsuite is not realistic. They of course recommend their API due to google ...
Hi team Milkbar Breastpumps,
We're sincerely sorry to hear about this. Our deliverability options are put in place to ensure all your emails reach your customers without any ...
Love gorgias, makes customer service seamless and easy!
Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!
Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know ...
지원
앱 지원은 Gorgias Inc.에서 제공합니다.
개발자
출시됨
2017년 3월 1일
포함 대상
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