Gorgias
- 요금제
-
월 $10부터. 무료 체험 이용 가능.
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
- 평점
- 4.3 (699)
- 개발자
- Gorgias Inc.
추천 이미지 갤러리
Empowering brands to grow through AI-powered CX
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. With Gorgias, you can guarantee that you’ll be able to get setup quickly, and avoid the complex onboarding of other providers. Gorgias offers users a single platform to manage every aspect of customer support, allowing agents to focus on driving sales.
- Every conversation, all in one place: Connect 100+ apps into Gorgias
- Automate your customer support: Easy-to-set-up AI for on-brand messaging.
- Turn shoppers into repeat customers: Increase GMV with personalized campaigns
- Create, duplicate, edit, and refund Shopify orders directly within Gorgias
- Automatically insert customer data straight from Shopify into your responses
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
언어
영어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations실시간 메시지 전달
자동 응답
맞춤 설정
채널
워크플로 자동화
요금제
Starter plan
$10 /월
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7일 무료 체험
Basic plan
$60 /월
또는 연 $600 및 17% 할인
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Pro plan
$360 /월
또는 연 $3,600 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
Advanced plan
$900 /월
또는 연 $9,000 및 17% 할인
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (699)
Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.
Dear Tulipanes Chile Team,
We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏
I must've played the customer experience roulette and lost. I have been trying to add phone service to my current subscription and had some questions about setup, but the level of support experience that I'm getting does not reflect the positive reviews here. Since when do you have to follow up to your own questions? I'm very disappointed.
Edit: I had a feeling that this was an isolated case, but they reached out to me, and I was immediately put on the right track. I appreciate that Gorgias really pays attention to its customer base, and I'm happy with the results.
Hello, Team.
We highly appreciate you taking the time to share your experience, and we regret to know about the distress you’ve encountered.
The support you received certainly does not reflect the standard of service we strive to provide.
We understand your concerns and want to ensure you receive the assistance you need. We have offered a call to help resolve your setup questions more effectively. Please let us know about a convenient time in your response to our email, and we will ensure one of our Senior Support Specialists is available to assist you promptly.
Your feedback is invaluable, and we are committed to improving our support services. We appreciate your patience and the opportunity to make things right.
***************************************
Updated:
Dear Team,
We're couldn't express how grateful we are to see that you came back and updated your review. We're simply beyond thrilled to learn that our team was able to address your concerns promptly and effectively. At Gorgias, we pride ourselves on our commitment to our customers, and it's wonderful to know that our efforts have made a positive impact on your experience.
We truly appreciate your kind words and are delighted that you're happy with the results. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! 🙏
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
If you are a by the hour worker who never leaves their desktop computer then maybe its a decent app but if you are on the go and work virtually from your phone at times then it is the absolute worst, the app has a 1.7 star rating in the apple store's website. Good if you never use a tablet of phone, stay away from if you plan to use the mobile version. I complained about it multiple times and they did nothing, the app got worse when I upgraded my phone.
Hello, Rouge Care Team.
Thank you for sharing your feedback with us. We sincerely regret to know about the inconvenience you've experienced with our mobile app. We fully understand how important it is for our app to function seamlessly, especially for users who work on the go.
We take your concerns seriously and are committed to improving the mobile experience. We’d also like to assure you that we are actively working on updates to address the issues you've mentioned. Please rest assured that our Development Team is actively working on updates and improvements to ensure a better user experience.
We're truly grateful for your patience and understanding, and for giving us the opportunity to improve. We hope to regain your trust and provide an app experience that meets your needs.
지원
Gorgias Inc.에서 Gorgias에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.
개발자
출시됨
2017년 3월 1일