Gorgias: AI, Helpdesk & Chat
- Priser
-
Fra $10/måned. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4,3 (631)
- Utvikler
- Gorgias Inc.
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Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Shopify Flow
- Shopify-administrator
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Priser
Starter plan
$10 / måned
$0.40 per each additional ticket
Funksjoner
- 3 customer support agents
- 50 tickets per month included
- Live chat
7-dagers gratis prøveperiode
Basic plan
$60 / måned
eller $600/år og spar 17 %
$40 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Pro plan
$360 / måned
eller $3,600/år og spar 17 %
$36 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Advanced plan
$900 / måned
eller $9,000/år og spar 17 %
$36 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (631)
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
We've been using Gorgias for customer support for many years now and it’s been a great addition to our stack. The AI Agent in particular has been surprisingly effective at handling routine inquiries like order tracking and shipping updates without needing human intervention. Recently it handled a “where is my order” ticket, provided the tracking link and delivery context, and the customer left a 5/5 CSAT saying it was very helpful.
For ecommerce brands dealing with high ticket volumes, automating these repetitive questions saves a lot of time while still keeping the customer experience solid. Looking forward to seeing how their AI continues to evolve.
Thank you for the kind words, Seido Knives team!
We’re thrilled to hear the AI Agent is handling routine inquiries like tracking updates so effectively and earning 5/5 CSAT along the way.
It’s great to be part of your support stack after all these years!
We’ve been using Gorgias for 2 years and it’s completely transformed how we approach CX. It’s helped us streamline support and scale automations across multiple stores. The recent AI Agent developments are really powerful and already making a big impact. Working with Alexandra and Stefan has also been great!
Highly recommend for any Shopify brand looking to level up their CX.
Thank you for the kind words, Au Vodka team!
It’s incredibly rewarding to hear how Gorgias has supported your team over the past two years in streamlining support and scaling your CX strategy across multiple stores.
We’re especially glad to hear that the recent AI Agent developments are already making a meaningful impact on your business. And we’ll be sure to pass along your kind words to Alexandra and Stefan, they’ll really appreciate it!
We’re grateful to be part of your journey and look forward to continuing to support your growth.
Brukerstøtte
App-støtte leveres av Gorgias Inc..
Ressurser
Utvikler
Lansert
1. mars 2017
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