Gorgias: AI, Helpdesk & Chat
- Priser
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Fra $10/måned. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Vurdering
- 4,3 (635)
- Utvikler
- Gorgias Inc.
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Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Shopify Flow
- Shopify-administrator
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Priser
Starter plan
$10 / måned
$0.40 per each additional ticket
Funksjoner
- 3 customer support agents
- 50 tickets per month included
- Live chat
7-dagers gratis prøveperiode
Basic plan
$60 / måned
eller $600/år og spar 17 %
$40 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Pro plan
$360 / måned
eller $3,600/år og spar 17 %
$36 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Advanced plan
$900 / måned
eller $9,000/år og spar 17 %
$36 per each additional 100 tickets
Funksjoner
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (635)
Have been using Gorgias for several years now for multiple brands and it had been great! I love the AI agent feature and it has helped us with a lot with productivity and efficiency.
This app has been essential for our business. Ai Agent gets better with time and the overal experience for our customers to "self help" has freed up time for our CX staff to provide more attention on those enquiries that need it. highly recommened.
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
Brukerstøtte
App-støtte leveres av Gorgias Inc..
Ressurser
Utvikler
Lansert
1. mars 2017
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
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Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
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Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier, bloggmedvirkere
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Bloggmedvirkere
E-postadresse, IP-adresse, nettleser og operativsystem
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, Nettbutikk
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Rediger kunder
Kundedata
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Se produkter
Varelager, produkter, produktoppføringer, samlinger
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Rediger bestillinger
Bestillingsutkast, distribusjon av bestillinger, bestillingsredigeringer, all bestillingshistorikk
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Rediger rabatter
Rabattkoder og kampanjer
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Rediger nettbutikk
Nettbutikksider, skripttagger for nettbutikk, tema
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Se andre data
Varelager for produkter og varianter
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