Gorgias: Helpdesk, Chat & FAQ
- Priser
-
Fra $10/måned. Gratis prøveperiode tilgjengelig.
- Populært blant butikker som din
- Basert i USA
- Høydepunkter
- Bruk direkte i Shopify-administrator
- Fungerer med de nyeste temaene
- Vurdering
- 4,1 (555)
- Utvikler
- Gorgias Inc.
Galleri med fremhevede bilder
Streamline your customer experience with automation and AI
Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels!
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
- Populært blant butikker som din
- Basert i USA
- Høydepunkter
- Bruk direkte i Shopify-administrator
- Fungerer med de nyeste temaene
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Shopify Flow
- Klaviyo
- Yotpo
- Attentive
- Recharge
- Aircall
- 20+ Integrations
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Priser
Starter plan
$10 / måned
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7-dagers gratis prøveperiode
Basic plan
$60 / måned
eller $600/år og spar 17 %
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Pro plan
$360 / måned
eller $3,600/år og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Advanced plan
$900 / måned
eller $9,000/år og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (555)
Gorgias has been the best CRM we’ve ever used! They keep rolling out new features that not only enhance the customer experience but also make life easier for our support team.
The AI agent has been incredible at helping respond to customers; it even cancels orders automatically when someone requests a cancellation. It’s boosted our CSAT and freed up our team to focus on the bigger, more complex tickets.
Thank you so much, team GHOST!
We're thrilled to hear Gorgias has made such a difference for your support team and customer experience. We're especially glad the AI agent is saving time and boosting CSAT, and we’ll keep building more features to make life even easier for your team!
I couldn’t be happier with Gorgias, the team, the features, and the overall experience have been exceptional.
We’ve been using Gorgias for four years now, and I wouldn’t consider switching to any other helpdesk.
Thanks so much for the kind words, team Eskter!
We're thrilled to hear Gorgias has been such a great fit for you over the past four years. We'll keep working on cool new features and ensure the experience we provide to you remains top-notch.
We truly appreciate your support, it means a lot to our whole team!
Perfectly built for brands like ours.
We’ve been using Gorgias for a few years now, and it really made for our type of business. It’s well integrated with Shopify and covers everything we need as a B2C brand. The pricing makes sense for our size, and the AI tools add real value.
Thanks so much for the kind words, team Voited!
We're really glad Gorgias has been such a strong fit for your brand. It's great to hear our AI Agent is making a real impact too!
Don't hesitate to get in touch with our team if there is anything you need. We are just an email away!
Brukerstøtte
Appstøtte levert av Gorgias Inc..
Ressurser
Utvikler
Lansert
1. mars 2017
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Vis personopplysninger:
Kunder, butikkeier, innholdsleverandører
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
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Innholdsleverandører
E-postadresse, IP-adresser, nettleser og operativsystem
Vis og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, Nettbutikk
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Rediger kunder
Kundedata
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Vis produkter
Lagerbeholdning, produkter, produktoppføringer, or samlinger
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Rediger bestillinger
Bestillingsutkast, fullføre bestillinger, bestillingsendringer, or alle bestillingsdetaljer
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Vis og synkroniser rabatter
Rabattkoder og kampanjer
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Rediger nettbutikken
Sider i nettbutikken din, skripttagger i nettbutikken din, or tema
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Vis andre data
Lagerbeholdning for produkter og deres varianter
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