Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat

Vanaf  $10 per maand. Gratis proefperiode van 7 dagen. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,4)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten

Over deze app

Geïntroduceerd

1 maart 2017

Talen

Engels

Integreert met

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Past perfect bij

Shopify Flow

Unify all support conversations (and related orders) to accelerate growth through happier customers.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue. meer
  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
  • Get full customer context before answering, with order and conversation history
  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view
  • Improve your support: Track team activity and support metrics on live dashboards
  • Instantly answer shopper questions with self-service menus — no agent required

Prijs

Gratis proefperiode van 7 dagen

Starter plan

$10/maand

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/maand

of $600/jaar en bespaar 17%

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/maand

of $3,600/jaar en bespaar 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/maand

of $9,000/jaar en bespaar 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Starter plan

$10/maand

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/maand

of $600/jaar en bespaar 17%

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/maand

of $3,600/jaar en bespaar 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/maand

of $9,000/jaar en bespaar 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

590 recensies

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
28 mei 2023

The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.

Aussie Pharma Direct
Australië
25 mei 2023

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.

Gisou UK
Nederland
App gebruikt gedurende Ongeveer 2 jaar
Gorgias Inc heeft geantwoord 25 mei 2023

Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️

24 mei 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Australië
App gebruikt gedurende 9 maanden
Gorgias Inc heeft geantwoord 25 mei 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

Over deze app

Geïntroduceerd

1 maart 2017

Talen

Engels

Integreert met

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Past perfect bij

Shopify Flow

Gemaakt door Gorgias Inc

Over Gorgias Inc

Gemiddelde score: 4,4

6 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

support@gorgias.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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