Gorgias
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Baserat i USA
Om appen
Lansering
1 mars 2017
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Chatt , Hantering av supportärendenFungerar med
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSkapa 5-stjärniga kundupplevelser, en konversation i taget.
Gorgias är en kundupplevelseplattform som kombinerar alla dina supportkanaler i en inkorg. Varje interaktion är kopplad till relevant kunddata hämtad direkt från Shopify. Dessutom integrerar den med över 100 appar. Oavsett storleken på din butik kan Gorgias omedelbart hantera alla dina supportärenden med smart automatisering och AI, vilket gör ditt supportteam och dina kunder glada.
- Omnichannel: Förenar e-post, chatt, röst, TikTok, Instagram och mer i en inkorg
- Orderhantering: Redigera, återbetala, duplicera och avbryt beställningar direkt på Gorgias
- Snabba svar: Lös frågor snabbt med AI-driven ärendehantering
- Datastyrd: Lär dig hur ditt supportteam genererar försäljning med Revenue Statistics
- Erbjud 24/7 support: Svara på vanliga frågor med ett hjälpcenter, chatt och webbkampanjer
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Priser
Prova gratis i 7 dagarStartplan
$10 /månad
$0.40 för varje ytterligare ärende
- 3 kundsupportagenter
- 50 ärenden per månad ingår
- Livechatt
Grundplan
$60 /månad
eller $600/år och spara 17 %
$40 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 300 ärenden per månad ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
Pro-plan
$360 /månad
eller $3,600/år och spara 17 %
$36 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 2000 ärenden ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
Avancerad plan
$900 /månad
eller $9,000/år och spara 17 %
$36 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 5000 ärenden ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
Startplan
$10 /månad
$0.40 för varje ytterligare ärende
- 3 kundsupportagenter
- 50 ärenden per månad ingår
- Livechatt
Grundplan
$60 /månad
eller $600/år och spara 17 %
$40 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 300 ärenden per månad ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
Pro-plan
$360 /månad
eller $3,600/år och spara 17 %
$36 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 2000 ärenden ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
Avancerad plan
$900 /månad
eller $9,000/år och spara 17 %
$36 för varje ytterligare 100 ärenden
- Obegränsade kundsupportagenter
- 5000 ärenden ingår
- Livechatt
- Kundservice
- Tillägg för automatisering tillgängligt
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
690 recensioner
The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!
Dear Rumpl Team,
Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏
We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.
At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.
We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.
We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨
So grateful for the quick and responsive support team at Gorgias!
We're delighted to hear that you've had a positive experience with our Support Team!
Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thanks once again for this 🌟 review!
Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!
Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀
Their phone app does not work - it is broken 5 different ways. We've been barking at them for 4 months. My CS employee has literally NEVER been notified of a customer on the site messaging us. They let us know it is just not a priority. Infuriating. We are looking for a new solution.
Hello, Yogo Team.
Thank you for bringing these issues to our attention, and we deeply apologize for the frustration and inconvenience you have experienced. We take your feedback seriously and are committed to addressing each point you've raised.
It is concerning to hear about the difficulties you’ve encountered with our app, and it certainly isn't the level of quality we strive to deliver.
We sincerely regret that we did not meet your expectations. We assure you that we are reallocating resources to ensure that these types of issues are addressed more swiftly and efficiently. Our team is actively working on updates that will enhance the app’s functionality and reliability.
We would appreciate the opportunity to discuss this matter with you directly to explore ways we can make this right. We can see that our dedicated team has reached out to you.
Thank you once again for your honest feedback. It is crucial for us in our ongoing efforts to improve our service. We hope to have the chance to regain your trust and demonstrate the high standards our customers should always expect from us.
Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️
Om appen
Lansering
1 mars 2017
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Chatt , Hantering av supportärendenFungerar med
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSkapad av Gorgias Inc.
Om Gorgias Inc.
4,3 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 7 år
180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US
Support
Skicka ett meddelandesupport@gorgias.com
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