Gorgias: AI, Helpdesk & Chat
- Fiyatlandırma
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Aylık $10 başlangıç fiyatıyla. Ücretsiz deneme kullanılabilir.
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
- Puan
- 4,2 (618)
- Geliştirici
- Gorgias Inc.
Öne çıkan görsel galerisi
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Shopify Flow
- Shopify Yöneticisi
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
Fiyatlandırma
İşletmenize en uygun planı seçin.
Starter plan
$10 /ay
$0.40 per each additional ticket
Özellikler
- 3 customer support agents
- 50 tickets per month included
- Live chat
7 günlük ücretsiz deneme
Basic plan
$60 /ay
veya yılda $600 ödeyin ve %17 tasarruf edin
$40 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Pro plan
$360 /ay
veya yılda $3,600 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Advanced plan
$900 /ay
veya yılda $9,000 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (618)
TUSHY has been on Gorgias for years, and it's the rare support tool that's kept getting more useful instead of more bloated. It gives our CX team the visibility to solve problems at the root instead of just answering the same ticket over and over — and that's shown up in real, sustained volume reduction.
What's most exciting lately are their new AI features, especially the AI Shopping Assistant. It's made the case, with our own numbers, that customer support can be a revenue driver — not a cost center to manage down — and we didn't need to hire an outside partner to get there. Gorgias built it to just work.
We trust it enough that other departments have started adopting it outside of support. That's the real signal.
Gorgias is the single most valuable application in our Shopify technology stack. It has transformed the way we manage customer support by giving us unprecedented visibility into customer issues, helping us identify root causes and significantly reduce support volume over time. What excites me most is Gorgias' continued innovation. Their growing focus on driving sales conversion, in addition to customer support, is positioning the platform as a critical revenue-generating tool. I genuinely cannot imagine operating our customer service organization without it. The value has become so evident that our broader company has expanded its use across Food Service, Quality Assurance, and several other B2B departments.
Thank you for such an incredible review and for sharing the impact Gorgias has had across your organization.
It’s especially rewarding to hear how the platform has helped your team gain deeper visibility into customer issues, address root causes, and reduce support volume over time. We’re also excited that our continued focus on sales and revenue generation is resonating with you.
Seeing Gorgias expand beyond customer service into other areas of your business means a lot to us. Thank you for your trust and continued partnership!
Since the last major update a few weeks ago, the AI agent has improved. The Gaia AI is also incredibly useful at helping improve our performance. Skills is a great new feature, although there is still AI slip where it fails to follow precise instructions and wording - could really do with an option to provide fast feedback given this is in Beta.
Thank you for your thoughtful review and for sharing such detailed feedback!
We’re delighted to hear you’ve noticed the improvements to the AI Agent following the recent updates and that Gaia AI has been helping your team perform even better. It’s also great to know that you’re finding value in Skills as you explore the new capabilities.
We really appreciate your candid feedback about AI occasionally missing precise instructions. As Skills are still in Beta, feedback like yours is incredibly valuable, and we completely understand how a fast feedback option would make refining responses even easier. We’ve shared your suggestion with our Product team as we continue improving the experience.
Thank you again for your support and for helping us make Gorgias better. We’re excited to keep building on these improvements and supporting your team along the way!
Destek
Uygulama desteği Gorgias Inc. tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
1 Mart 2017
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiriciningizlilik politikası belgesinden öğrenin.
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