Gorgias
配图图库
亮点
-
位于美国
一次对话，打造五星级客户体验。
Gorgias是一个客户体验平台，将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外，它还可以与100多个应用程序集成。无论您的商店规模大小，Gorgias都可以通过智能自动化和AI立即处理所有的支持票据，使您的支持团队和客户满意。
- 全渠道：将电子邮件、聊天、语音、TikTok、Instagram等统一到一个收件箱中
- 订单管理：直接在Gorgias上编辑、退款、复制和取消订单
- 快速响应：使用AI驱动的票据管理迅速解决问题
- 数据驱动：通过收入统计了解您的支持团队如何产生销售
- 提供24/7支持：通过帮助中心、聊天和网站活动回答常见问题
包含自动翻译的文本
定价
入门计划
$10 /月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
7 天免费试用
基础计划
$60 /月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
专业计划
$360 /月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
高级计划
$900 /月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
入门计划
$10 /月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
7 天免费试用
基础计划
$60 /月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
专业计划
$360 /月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
高级计划
$900 /月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
7 天免费试用
696 条评论
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
If you are a by the hour worker who never leaves their desktop computer then maybe its a decent app but if you are on the go and work virtually from your phone at times then it is the absolute worst, the app has a 1.7 star rating in the apple store's website. Good if you never use a tablet of phone, stay away from if you plan to use the mobile version. I complained about it multiple times and they did nothing, the app got worse when I upgraded my phone.
Hello, Rouge Care Team.
Thank you for sharing your feedback with us. We sincerely regret to know about the inconvenience you've experienced with our mobile app. We fully understand how important it is for our app to function seamlessly, especially for users who work on the go.
We take your concerns seriously and are committed to improving the mobile experience. We’d also like to assure you that we are actively working on updates to address the issues you've mentioned. Please rest assured that our Development Team is actively working on updates and improvements to ensure a better user experience.
We're truly grateful for your patience and understanding, and for giving us the opportunity to improve. We hope to regain your trust and provide an app experience that meets your needs.
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!
Dear Rumpl Team,
Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏
We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.
At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.
We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.
We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨
Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!
Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀
专题展示
成功商家的应用案例
纯素护肤品牌 True Botanicals
更多此类应用
