Gorgias
配图图库
亮点
-
位于美国
一次对话，打造五星级客户体验。
Gorgias是一个客户体验平台，将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外，它还可以与100多个应用程序集成。无论您的商店规模大小，Gorgias都可以通过智能自动化和AI立即处理所有的支持票据，使您的支持团队和客户满意。
- 全渠道：将电子邮件、聊天、语音、TikTok、Instagram等统一到一个收件箱中
- 订单管理：直接在Gorgias上编辑、退款、复制和取消订单
- 快速响应：使用AI驱动的票据管理迅速解决问题
- 数据驱动：通过收入统计了解您的支持团队如何产生销售
- 提供24/7支持：通过帮助中心、聊天和网站活动回答常见问题
包含自动翻译的文本
定价
7 天免费试用入门计划
$10/月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
基础计划
$60/月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
专业计划
$360/月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
高级计划
$900/月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
入门计划
$10/月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
基础计划
$60/月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
专业计划
$360/月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
高级计划
$900/月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
685 条评论
We switched from another major support desk a few years ago and have never looked back. We really value the ability to easily integrate so many of our platforms into Gorgias. They are frequently releasing QoL and performance updates.
The best part by far though? Gorgias themselves have an extremely helpful and responsive support team.
Dear Kion Family,
Thank you immensely for sharing your experience with us! It's incredibly gratifying to hear that our platform has become an integral part of your operations.
Moreover, your kind words about our ongoing efforts to enhance QoL and performance through updates mean a great deal to us. We're committed to continuously improving our services to meet and exceed your expectations.
As for our Support Team, they're the best! 🌟 Providing excellent Customer Service is at the core of what we do, and your satisfaction is our ultimate reward.
We're truly grateful for your continued support and trust in Gorgias. 💛
The customer service at Gorgias is fabulous, it's a game changer for start ups that has the ability to scale up too. The best part is, they are always on hand to solve any issues and honestly speaking we didn't have any but the account rep really helps you make the most of tips and tricks like macros and automation which saves us so much time as a small team
Thank you for your wonderful review!
We're pleased to hear that you find Gorgias to be a game changer and appreciate our ability to scale up as your business grows.
It's our pleasure to learn that our Support Team has been able to assist you effectively, and it's fantastic to know that you're finding value in the tips and tricks our account reps have provided. Saving time for small teams is what we're all about!
We're here to support you every step of the way! 🙏
Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses
Hi, Aletheia & Phos Family!
Thank you so much for sharing your positive experience with Gorgias!
It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.
We're looking forward to having you on board for a long time. 🌟
Overall a great app and I think the best out there for customer service and integrating with shopify. Help is currently a bit slower than it used to be (maybe short staffed?) and getting through on live chat can be a bit of a chore too, but once I got an expert on my case he (Nikola) was extremely helpful getting my DNS record updates sorted and even sent personalised Loom videos. Definitely personal service.
Hi Green Tilip,
We're delighted to hear that Nikola was able to provide you with such exceptional service and support. He's truly a star on our team, and we'll be sure to pass along your kind words to him.
Regarding your experience with our support response times, we're continuously working to ensure that our support team is equipped to assist you as promptly as possible, even during busier times, so we appreciate your patience.
Thanks for your comments and we are grateful to have you as part of our community!
Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️
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