Gorgias

Gorgias

$10/月起。 7 天免费试用。
评分(4.4)
评论
开发人员

亮点

深受同类商家的喜爱
  • 位于美国

关于此应用

推出日期

2017年3月1日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

一次对话,打造五星级客户体验。

Gorgias是一个客户体验平台,将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外,它还可以与100多个应用程序集成。无论您的商店规模大小,Gorgias都可以通过智能自动化和AI立即处理所有的支持票据,使您的支持团队和客户满意。

Gorgias是一个客户体验平台,将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外,它还可以与100多个应用程序集成。无论您的商店规模大小,Gorgias都可以通过智能自动化和AI立即处理所有的支持票据,使您的支持团队和客户满意。 更多
  • 全渠道:将电子邮件、聊天、语音、TikTok、Instagram等统一到一个收件箱中
  • 订单管理:直接在Gorgias上编辑、退款、复制和取消订单
  • 快速响应:使用AI驱动的票据管理迅速解决问题
  • 数据驱动:通过收入统计了解您的支持团队如何产生销售
  • 提供24/7支持:通过帮助中心、聊天和网站活动回答常见问题

包含自动翻译的文本

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定价

7 天免费试用

入门计划

$10/月

每增加一张票据收费$0.40

  • 3个客户支持代理
  • 包含每月50张票据
  • 在线聊天

基础计划

$60/月

或 $600/年(可节省 17%)

每增加100张票据收费$40

  • 无限的客户支持代理
  • 包含每月300张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

专业计划

$360/月

或 $3,600/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含2000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

高级计划

$900/月

或 $9,000/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含5000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

入门计划

$10/月

每增加一张票据收费$0.40

  • 3个客户支持代理
  • 包含每月50张票据
  • 在线聊天

基础计划

$60/月

或 $600/年(可节省 17%)

每增加100张票据收费$40

  • 无限的客户支持代理
  • 包含每月300张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

专业计划

$360/月

或 $3,600/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含2000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

高级计划

$900/月

或 $9,000/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含5000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

665 条评论

整体评分
4.4
每个评分等级的数量
  • 86% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
2024年1月15日

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
美国
接近5年 人在使用应用
Gorgias Inc.已回复 2024年1月17日

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻

2023年12月12日

Gorgias is an amazing tool. If you are doubting whether or not it will be a good fit, too expensive, or any reason holding you back from trying Gorgias, throw those thoughts away! I was on the fence for a long time, and I'm so glad I tried it. It is a great platform that is easy to customize to make it work for you. Also, the customer service team within Gorgias is amazing. They are great and very willing to help you fix anything that comes up! We're a small team, and it allows me to be able to respond to my customers quickly with Macros. I've even created campaigns that have sold products for me while I was sleeping! What more can I say other than this is a great product and I don't see replacing it anytime soon!

Cart Tek
美国
大约1年 人在使用应用
Gorgias Inc.已回复 2023年12月14日

Dear Cart Tek Crew,

It comes as a truly great pleasure to hear how much you love our platform and how effective we are as a Team. We can surely double-down on everything you said, and tell you that there's so much more we've got in store. 😉

Thank you for sharing how you feel about Gorgias - we are sincerely grateful to be able to provide such grade A service. ✨

2024年1月31日

Best helpdesk for shopify by far.

We were looking for a help desk to make our life easier and I have to say even though our needs are very specific we are 100 % satisfied.

It is simple to set up, the possibilities are endless and they have awesome support.

They are not the cheapest, but the money is worth it.

Fabini.cz
捷克
8个月 人在使用应用
Gorgias Inc.已回复 2024年2月5日

Thank you for your kind words, Fabini! 🤩
We're thrilled to hear that our helpdesk has made a positive impact on your business. Your satisfaction is our top priority, and we're here to support you every step of the way. 🫶🏻

2024年1月12日

The integration was one of the easiest integrations I have experienced. The platform is very user-friendly and offers a lot of room for growth. Billing is based on the number of tickets, not the number of users so this can work very well for people who have a lot of users that interact with the tickets however the overall ticket count is lower. It is cost-competitive also. They offer additional revenue-driving features that are very nice because everything is housed in a nice platform rather than having to go to different apps and platforms. I have worked with their support on several questions and they have always been very responsive. This is a must-have tool if you want to bring your user experience. The default review process of the agents gets responses so we get real-time feedback on how support is going. Everything in the past never got much of a response rate. Great tool .

MaxBotix
美国
大约1个月 人在使用应用
Gorgias Inc.已回复 2024年1月15日

Hi MaxBotix,
Thanks a bunch for sharing your fantastic experience! 😊
We're thrilled to hear that our integration process was a breeze for you and that you find our platform user-friendly. It's awesome to know you appreciate the flexibility of our billing model and the added value of revenue-driving features.
We're especially delighted to hear that our support team has been on point for you. Your feedback fuels our motivation! 🚀
Thanks for making us a part of your user experience journey. 🫶🏻

2023年12月7日

Stellar platform. Always lightning fast replies from support. New feature roll outs are on point and provide continuous value.

Been a customer for 3 years with no plans of changing. Simply put we're huge fans.

JACK HENRY
美国
3年多 人在使用应用
Gorgias Inc.已回复 2023年12月11日

Thanks a million for the stellar feedback! 🌟 Thrilled to have you with us for 3 amazing years! 🚀 Your support means the world to us! Rest assured, we're cooking up even more goodies to keep boosting that value for you! ✨

关于此应用

推出日期

2017年3月1日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

由 Gorgias Inc. 开发

关于 Gorgias Inc.

平均评分 4.4

在为 Shopify 应用商店开发应用方面有 7 年的经验

180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US

支持

发送消息

support@gorgias.com

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