Gorgias
配图图库
亮点
-
位于美国
一次对话，打造五星级客户体验。
Gorgias是一个客户体验平台，将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外，它还可以与100多个应用程序集成。无论您的商店规模大小，Gorgias都可以通过智能自动化和AI立即处理所有的支持票据，使您的支持团队和客户满意。
- 全渠道：将电子邮件、聊天、语音、TikTok、Instagram等统一到一个收件箱中
- 订单管理：直接在Gorgias上编辑、退款、复制和取消订单
- 快速响应：使用AI驱动的票据管理迅速解决问题
- 数据驱动：通过收入统计了解您的支持团队如何产生销售
- 提供24/7支持：通过帮助中心、聊天和网站活动回答常见问题
包含自动翻译的文本
定价
7 天免费试用入门计划
$10 /月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
基础计划
$60 /月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
专业计划
$360 /月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
高级计划
$900 /月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
入门计划
$10 /月
每增加一张票据收费$0.40
- 3个客户支持代理
- 包含每月50张票据
- 在线聊天
基础计划
$60 /月
或 $600/年（可节省 17%）
每增加100张票据收费$40
- 无限的客户支持代理
- 包含每月300张票据
- 在线聊天
- 客户服务
- 可用自动化插件
专业计划
$360 /月
或 $3,600/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含2000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
高级计划
$900 /月
或 $9,000/年（可节省 17%）
每增加100张票据收费$36
- 无限的客户支持代理
- 包含5000张票据
- 在线聊天
- 客户服务
- 可用自动化插件
690 条评论
The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!
Dear Rumpl Team,
Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏
We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.
At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.
We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.
We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨
So grateful for the quick and responsive support team at Gorgias!
We're delighted to hear that you've had a positive experience with our Support Team!
Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thanks once again for this 🌟 review!
Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!
Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀
Their phone app does not work - it is broken 5 different ways. We've been barking at them for 4 months. My CS employee has literally NEVER been notified of a customer on the site messaging us. They let us know it is just not a priority. Infuriating. We are looking for a new solution.
Hello, Yogo Team.
Thank you for bringing these issues to our attention, and we deeply apologize for the frustration and inconvenience you have experienced. We take your feedback seriously and are committed to addressing each point you've raised.
It is concerning to hear about the difficulties you’ve encountered with our app, and it certainly isn't the level of quality we strive to deliver.
We sincerely regret that we did not meet your expectations. We assure you that we are reallocating resources to ensure that these types of issues are addressed more swiftly and efficiently. Our team is actively working on updates that will enhance the app’s functionality and reliability.
We would appreciate the opportunity to discuss this matter with you directly to explore ways we can make this right. We can see that our dedicated team has reached out to you.
Thank you once again for your honest feedback. It is crucial for us in our ongoing efforts to improve our service. We hope to have the chance to regain your trust and demonstrate the high standards our customers should always expect from us.
Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️
专题展示
成功商家的应用案例
纯素护肤品牌 True Botanicals
更多此类应用
