主要優點區段
Centralize customer tickets
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all support requests from one place.
Reduce response time
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Automate your support
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
Gorgias ‑ Live Chat & Helpdesk
發佈日期
完美契合
- Shopify Flow
整合對象:
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Gorgias ‑ Live Chat & Helpdesk
發佈日期
完美契合
- Shopify Flow
整合對象:
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
定價 7 天免費試用
查看所有定價選項Basic plan
每月 $60
或每年一次收費 $50,按每月 $600 計費
$20 per each additional 100 tickets
Pro plan
每月 $360
或每年一次收費 $300,按每月 $3,600 計費
$18 per each additional 100 tickets
Advanced plan
每月 $900
或每年一次收費 $750,按每月 $9,000 計費
$18 per each additional 100 tickets
* 所有費用均以 USD 計價。
** 月費或依使用量計費等定期費用皆以 30 天為週期收費。
評論
總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。
PILGRIM
Gorgias is the perfect ticketing system for ecom (especially with Shopify users) I love a good tech stack that is all integrated. Great job guys. The FB community is just a great bonus too!
Hundeliebling
There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.
Bare Bones
We have been using the Gorgias app for almost a year now, and it has allowed us to continue to grow our company without having to add customer service staff. It streamlines the whole CS process, integrating every channel of communication into one tidy but robust platform that one person can manage, allowing as much automation as we could possibly want or need, but making it completely customizable so we can maintain the personal and human touch our customers value so highly. they provide training both live and asynchronous, and when I just need to reach out to get an immediate answer, they have never failed me, even on weekends. Gorgias lives out the kind of customer service we want for our company, and they make it possible for us to do.
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