Centralize customer requests
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all customer requests from one place.
Reduce response time by 43%
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Automate 40% of your support
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
About Gorgias ‑ Live Chat & Helpdesk
Support
- FAQ
- Developer website
- Privacy policy
- +1 415-429-5934
- support@gorgias.io
Pricing 7-day free trial
See all pricing optionsBasic plan
$60/month
or $50/month billed at $600 once per year
$25 per each additional 100 tickets
Unlimited Customer support agents
350 tickets per month included
Live Chat
Customer Service
Pro plan
$300/month
or $250/month billed at $3,000 once per year
$23 per each additional 100 tickets
Unlimited Customer support agents
2000 tickets included
Live Chat
Customer Service
Advanced plan
$750/month
or $625/month billed at $7,500 once per year
$14 per each additional 100 tickets
Unlimited Customer support agents
6000 tickets included
Live Chat
Customer Service
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Japanese Taste
Integrations did not work during the call with a Gorgias employee but we were already charged a fee (which was refunded later). We also tried to solve the issue by ourselves but the documentation is not totally clear and we do not have enough resources for an extra task. It is frustrating to sign up to a new platform and run into problems from minute 0. I think the integration should be smoother and also they could offer a free implementation service for all the plans. Also the chat support service was not friendly and they took a lot of time to respond to our concerns.
Chella
I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!
LABFRESH
The functionality is great and helps tremendously in our daily operation. Should something be unclear - their chat function is quick & their support team is amazingly helpful!