Gorgias ‑ Support & Live chat
by GorgiasCustomer support, live chat, help desk, customer service chat
360 customer service & support
View customer service requests from email, live chat, social in one place. Import tickets from Zendesk and other customer support CRM app
Integrated customer live chat
Embed a live chat integrated with Shopify and other customer support apps. Perform refunds and edits straight from your help desk live chat
Stats and live chat bot
Automate your customer support live chat and contact us page using stats, rules and templates. Contact us now to boost your customer service
About Gorgias ‑ Support & Live chat
Support
- FAQ
- Developer website
- Privacy policy
- +1 415-429-5934
- support@gorgias.io
Pricing 7-day free trial
See all pricing optionsBasic plan
$60/month
or $50/month billed at $600 once per year
$25 per each additional 100 tickets
Unlimited Customer support agents
350 tickets per month included
Live Chat
Customer Service
Pro plan
$300/month
or $250/month billed at $3,000 once per year
$23 per each additional 100 tickets
Unlimited Customer support agents
2000 tickets included
Live Chat
Customer Service
Advanced plan
$750/month
or $625/month billed at $7,500 once per year
$14 per each additional 100 tickets
Unlimited Customer support agents
6000 tickets included
Live Chat
Customer Service
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 256 reviews
Most recent reviews
GreatVacs
They don't listen to and don't care about customers. Its missing a MAJOR feature you have to have for ecommerce. Time tracking. Tons of people have been screaming for this for years and they just keep ignoring us. Want to know how efficient each customer support agent is? Can't do it. Want to know if you have a crazy customer that is taking up way too much time? Can't do it. Want to know the cost of customer support per brand? Can't do it. Time tracking is a simple easy feature they could they just don't care.
Cali Tiger
GAME CHANGER! This company is incredible! This has transformed our customer service! We are also grateful that they are willing to add key integrations for our business!
Luxy Hair
Gorgias has streamlined our communication with customers. Their support is fast efficient as well.