FAQ Page & Help Center HQ

We have found our company's perfect help center. It's super easy to use and has lots of features that make a basic help center work well. It looks good, is easy to for customers to navigate, and is easy for us on the back end. HelpHQ is just a really, really great app! Not only that, the company itself is fantastic. It's very hit or miss getting support with Shopify Apps, but Robert at HelpHQ completely saved my life with the help he was able to give. Will be sticking with this app for awhile, that's for sure!

I liked the layout and way it was working with one major problem, the search would only search through the title and not any of the body content of the "articles." This was a deal breaker for me. I emailed support and Robert quickly responded and said he would look at developing it into the app over the weekend. Monday morning I got an email saying it was live. Went back and forth a couple more emails throughout Monday as I was setting up. I made a few more recommendations and Robert indicated interest in developing them.

Excellent and fast ! Thank's Robert for all you help :) Robert installed the module on my website, fast email answer (4 minutes) and always the smile

I've tried a few other FAQ/Help Center apps, and I just wasn't satisfied. HelpHQ is a fantastic app! The user interface is so easy to use and set up. The FAQ page on my store looks professional and easy for customers to find information. Robert was extremely helpful and patient. He was also receptive to feedback. The only thing I don't like is I have to contact them to uninstall or install the app instead of a one-click uninstall option. Overall, great app and fantastic customer service.

Great app. Simplifies and speeds up some of the processes
Robert, thank you very much. Fast and high quality work.

I was looking for an app with this functionality for a while and am so happy I found HelpHQ. The support was amazing, the developer helped me customise it for my specific needs, was friendly and quick to respond. Thank you!

Great app, beautiful UI, works great and looks great. Still in the trial, but definitely satisfied with the app. I didn't even need the help of the installation team because it's very easy if you know how liquid and templates in general work in Shopify. You can do all for yourself. Thanks!

The app is amazing, totally recommend this, it allows customers to search your help centre with ease. Look no further, support is EXCELLENT.

I've used many different Knowledge Bases/Help Centers over the years—and nothing has been as easy and as professional looking as this. Customer service is amazing, too. Well worth the price. Recommended to anyone and everyone looking for a help center.

So easy to use; immediately gives a professional and clean feel to your Contact page, legitimately helps customers, and to top it all off, Robert's response time is insanely quick and he's so helpful. Super-recommended.