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Just the job. We needed to reduce the number of phone calls by providing self-help and general information to browsers & customers. This is so much better than dull old FAQs. we love it, Easy to set up and use. Highly recommended by Chefswarehouse.co.uk
Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.
We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!
This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it.
They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!
The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !
Hey team Northsportz,
Thanks so much for the kind words! We're so pleased to be able to help your business.
Warm regards,
Richard
Customer Success
Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that!
Mahalo,
Honestly, i tried so many apps to set up FAQ for my shop that will look pretty, not just a piece of cheap cr*p. That you guys you doing amazing work!
We installed the app yesterday. Since we are a German Onlineshop we naturally wanted a translation. Unfortunately this possibility did not exist. I had written a short mail with my request to the support and 2 hours later there was the possibility to do translations for any things. We are really enthusiastic about the friendly and fast support. You can also pay the monthly fee. We recommend the app in any case.
The most professional FAQ APP you could hope for. 10/10. Worth every penny. Makes your shop very organized. Enterprise-class APP.
Top notch support team and user friendly interface. Have some issues with integration but they were fixed quickly by Robert.