Avis (14)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
30 octobre 2025

Great team, super helpful.

Excellent app.

Levels
États-Unis
Plus de 5 ans d’utilisation de l’application
4 avril 2023

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that!
Mahalo,

Malo'o Racks
États-Unis
Environ 2 ans d’utilisation de l’application
4 juin 2020

Just the job. We needed to reduce the number of phone calls by providing self-help and general information to browsers & customers. This is so much better than dull old FAQs. we love it, Easy to set up and use. Highly recommended by Chefswarehouse.co.uk

ChefsWarehouse | UK Professional Catering Equipment & Supplies
Royaume-Uni
5 jours d’utilisation de l’application
30 mai 2022

It looks modern, it works, and the customer service is beyond good. That's really all I need. I've tried others but they didn't stack up. I highly recommend it.

Goodspread
États-Unis
Environ un an d’utilisation de l’application
App HQ Pte. Ltd. a répondu 22 juin 2022

Hey Goodspread,
Thanks so much for taking the time to review our app - it really does mean the world to us!
Warm regards,
Richard
Customer Success

28 juillet 2023

This app served my business very well. The support team is outstanding and will do whatever it takes to make the app work well for you and how you need it. Great work, team! Thank you for all of your hard work and effort. Keep going!

NOTIQ
États-Unis
6 mois d’utilisation de l’application
20 novembre 2019

We are so impressed with this app! We were working on updating our support center for our customers, and we went through all of Shopify's apps to choose the one the best fit our needs. HelpHQ was by far the best - it was so easy to make our support center look clean, professional, and easy to use. It's also incredibly easy to write and add articles, and customers can provide feedback with just one click of a button at the bottom of each article. We also had a few special requests, and Robert was so helpful in implementing some custom changes. This kind of support really makes HelpHQ stand out, and I would recommend this app to anyone who is looking to upgrade their FAQ page! 5 stars all around!

Oru Kayak
États-Unis
4 mois d’utilisation de l’application
29 octobre 2020

We have found our company's perfect help center. It's super easy to use and has lots of features that make a basic help center work well. It looks good, is easy to for customers to navigate, and is easy for us on the back end. HelpHQ is just a really, really great app! Not only that, the company itself is fantastic. It's very hit or miss getting support with Shopify Apps, but Robert at HelpHQ completely saved my life with the help he was able to give. Will be sticking with this app for awhile, that's for sure!

Gigi Seasons
États-Unis
3 mois d’utilisation de l’application
15 janvier 2021

So easy to use; immediately gives a professional and clean feel to your Contact page, legitimately helps customers, and to top it all off, Robert's response time is insanely quick and he's so helpful. Super-recommended.

Nominal
États-Unis
Environ 4 heures d’utilisation de l’application
23 juillet 2021

Top notch support team and user friendly interface. Have some issues with integration but they were fixed quickly by Robert.

ACDelco Tools
États-Unis
2 jours d’utilisation de l’application
19 janvier 2021

Excellent and fast ! Thank's Robert for all you help :) Robert installed the module on my website, fast email answer (4 minutes) and always the smile

Dealer de Coque
France
1 jour d’utilisation de l’application