Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2022

It looks modern, it works, and the customer service is beyond good. That's really all I need. I've tried others but they didn't stack up. I highly recommend it.

Goodspread
United States
About 1 year using the app
App HQ Pte. Ltd. replied June 22, 2022

Hey Goodspread,
Thanks so much for taking the time to review our app - it really does mean the world to us!
Warm regards,
Richard
Customer Success

Edited June 6, 2019

This is the best help center app I have found. Super clean, customizable, and easy to use. HIGHLY RECOMMENDED!

Slickpads
United States
12 months using the app
Edited May 7, 2019

Digging this app! Was super easy to get up and running, and it looks great. Definitely recommended. Really really cool stuff. I have been looking for something like this for a long time. Brilliant!

Dead Eye Club 💀
United States
8 months using the app
Edited March 16, 2020

Well, this app is just to cool for school and the integrated version, which you can simply request, makes it even cooler.

WunderHaas
United Kingdom
7 months using the app
January 13, 2021

A must-have and easy to use app for running a store professionally! The support is excellent and so is the customization!

SupaFantasticaUltra
United States
7 months using the app
July 8, 2020

An outstanding app that integrates extremely well and is perfect for our support team. The developer, Robert, is great too! Highly recommend.

CardCutz
Australia
6 months using the app
November 17, 2021

In general, it works. It looks pleasant - professional, and that's great. The team works to edit code if need be. So I would recommend it.

BabyWarmWipe
United States
5 months using the app
November 22, 2019

This app is by far the best FAQ app we've encountered on Shopify! Not only does it give your support center an intuitive workflow, but it does it in such professional, easy and well-integrated design! We are impressed by the simple but yet important function that all serious entrepreneurs should have on their site! Creating articles and collections is literally piece of cake, and you are up running by seconds! Support from Robert is more than outstanding! We thank you for what we define; the best FAQ app in the world!

Nordic Repair®
Denmark
4 months using the app
November 20, 2019

We are so impressed with this app! We were working on updating our support center for our customers, and we went through all of Shopify's apps to choose the one the best fit our needs. HelpHQ was by far the best - it was so easy to make our support center look clean, professional, and easy to use. It's also incredibly easy to write and add articles, and customers can provide feedback with just one click of a button at the bottom of each article. We also had a few special requests, and Robert was so helpful in implementing some custom changes. This kind of support really makes HelpHQ stand out, and I would recommend this app to anyone who is looking to upgrade their FAQ page! 5 stars all around!

Oru Kayak
United States
4 months using the app
October 29, 2020

We have found our company's perfect help center. It's super easy to use and has lots of features that make a basic help center work well. It looks good, is easy to for customers to navigate, and is easy for us on the back end. HelpHQ is just a really, really great app! Not only that, the company itself is fantastic. It's very hit or miss getting support with Shopify Apps, but Robert at HelpHQ completely saved my life with the help he was able to give. Will be sticking with this app for awhile, that's for sure!

Gigi Seasons
United States
4 months using the app