Reviews (17)
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Excellent and fast ! Thank's Robert for all you help :) Robert installed the module on my website, fast email answer (4 minutes) and always the smile
Great app, beautiful UI, works great and looks great. Still in the trial, but definitely satisfied with the app. I didn't even need the help of the installation team because it's very easy if you know how liquid and templates in general work in Shopify. You can do all for yourself. Thanks!
Digging this app! Was super easy to get up and running, and it looks great. Definitely recommended. Really really cool stuff. I have been looking for something like this for a long time. Brilliant!
I liked the layout and way it was working with one major problem, the search would only search through the title and not any of the body content of the "articles." This was a deal breaker for me. I emailed support and Robert quickly responded and said he would look at developing it into the app over the weekend. Monday morning I got an email saying it was live. Went back and forth a couple more emails throughout Monday as I was setting up. I made a few more recommendations and Robert indicated interest in developing them.
The most professional FAQ APP you could hope for. 10/10. Worth every penny. Makes your shop very organized. Enterprise-class APP.
The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !
Hey team Northsportz,
Thanks so much for the kind words! We're so pleased to be able to help your business.
Warm regards,
Richard
Customer Success
In general, it works. It looks pleasant - professional, and that's great. The team works to edit code if need be. So I would recommend it.
Great app. Simplifies and speeds up some of the processes
Robert, thank you very much. Fast and high quality work.
A must-have and easy to use app for running a store professionally! The support is excellent and so is the customization!
The app is amazing, totally recommend this, it allows customers to search your help centre with ease. Look no further, support is EXCELLENT.
An outstanding app that integrates extremely well and is perfect for our support team. The developer, Robert, is great too! Highly recommend.
Well, this app is just to cool for school and the integrated version, which you can simply request, makes it even cooler.
Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.
This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it.
They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!
Honestly, i tried so many apps to set up FAQ for my shop that will look pretty, not just a piece of cheap cr*p. That you guys you doing amazing work!
This app is by far the best FAQ app we've encountered on Shopify! Not only does it give your support center an intuitive workflow, but it does it in such professional, easy and well-integrated design! We are impressed by the simple but yet important function that all serious entrepreneurs should have on their site! Creating articles and collections is literally piece of cake, and you are up running by seconds! Support from Robert is more than outstanding! We thank you for what we define; the best FAQ app in the world!
I've used many different Knowledge Bases/Help Centers over the years—and nothing has been as easy and as professional looking as this. Customer service is amazing, too. Well worth the price. Recommended to anyone and everyone looking for a help center.
I've tried a few other FAQ/Help Center apps, and I just wasn't satisfied. HelpHQ is a fantastic app! The user interface is so easy to use and set up. The FAQ page on my store looks professional and easy for customers to find information. Robert was extremely helpful and patient. He was also receptive to feedback. The only thing I don't like is I have to contact them to uninstall or install the app instead of a one-click uninstall option. Overall, great app and fantastic customer service.
This is the best help center app I have found. Super clean, customizable, and easy to use. HIGHLY RECOMMENDED!
I was looking for an app with this functionality for a while and am so happy I found HelpHQ. The support was amazing, the developer helped me customise it for my specific needs, was friendly and quick to respond. Thank you!