Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 28, 2023

This app served my business very well. The support team is outstanding and will do whatever it takes to make the app work well for you and how you need it. Great work, team! Thank you for all of your hard work and effort. Keep going!

NOTIQ
United States
7 months using the app
Edited December 30, 2019

Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.

Stream Hosting
United States
Over 3 years using the app
Edited April 21, 2020

We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!

Incann
United States
About 3 years using the app
December 9, 2019

This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it.

They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!

Posh Way Jewelry
Canada
Over 2 years using the app
July 25, 2022

The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !

Northsportz
Canada
About 2 years using the app
App HQ Pte. Ltd. replied July 25, 2022

Hey team Northsportz,
Thanks so much for the kind words! We're so pleased to be able to help your business.
Warm regards,
Richard
Customer Success

April 4, 2023

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that!
Mahalo,

Malo'o Racks
United States
About 2 years using the app
Edited November 26, 2019

Honestly, i tried so many apps to set up FAQ for my shop that will look pretty, not just a piece of cheap cr*p. That you guys you doing amazing work!

idrivetech
United States
Over 1 year using the app
August 4, 2019

We installed the app yesterday. Since we are a German Onlineshop we naturally wanted a translation. Unfortunately this possibility did not exist. I had written a short mail with my request to the support and 2 hours later there was the possibility to do translations for any things. We are really enthusiastic about the friendly and fast support. You can also pay the monthly fee. We recommend the app in any case.

RIDNES
Austria
Over 1 year using the app
February 12, 2020

The most professional FAQ APP you could hope for. 10/10. Worth every penny. Makes your shop very organized. Enterprise-class APP.

WorthOfBest
Hong Kong SAR
Over 1 year using the app
July 23, 2021

Top notch support team and user friendly interface. Have some issues with integration but they were fixed quickly by Robert.

ACDelco Tools
United States
About 1 year using the app