FAQ & Order Tracking Widget

FAQ & Order Tracking Widget

by Helpr

Add unlimited FAQs and order tracking to your store today!

4.9 of 5 stars(9 reviews)

Build an FAQ

Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!

Provide Order Tracking

Let your customers know if their order is being processed, has been fulfilled and what's the ETA!

Prepare for Cyber Monday

Get ready for Black Friday and Cyber Monday and make sure you don't get overwhelmed with customer questions!

About FAQ & Order Tracking Widget

Add unlimited FAQs and Order Tracking to your website today!

The Helpr app gives you the ability to quickly and easily provide answers to your customer's most common questions.

Once you've installed, you can add as many FAQ articles as your like, enable Order Tracking and customize everything about the widget.


Reduce customer support tickets and increase customer satisfaction

If you are a small team, you probably don't have the time to constantly answer your customer's questions. Helpr's help center widget will instantly provide your customers with the answers they seek.


We don't have tiered pricing plans. It's very simple. Everyone with our app gets unlimited faqs, unlimited order tracking and unlimited customization!

Order Status & Order Tracking

Your customers will be able to find out if their order is being processed, has been fulfilled and what's the ETA!

The widget is fully customizable

  • Change the color scheme to fit your brand
  • Edit the name
  • Move the location
  • Adjust the size
  • Write in any language
  • Remove 'Powered by Helpr' branding

Constant support

We are always available on live chat to answer any questions you may have or to help you build your FAQ / Help Center and enable Order Tracking.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 7-day free trial


  • Unlimited FAQ articles

  • Unlimited Order Tracking

  • Unlimited Customization

  • Remove Powered by Helpr branding

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


I use the application since it was free and I am very happy, the support is great and they will never leave you without helping you, I recommend it 100%

Developer reply

October 16, 2020

Thank you for the review! We are always happy to help :)


A must for every ecommerce store, amazing self-help widget, Very Easy without affecting our store speed, easy to use, fast support from Antoine(hepr team) to resolve your concern. Highly recommended. Thanks to heplr from Foodwalas.com Team.

Developer reply

October 10, 2020

Thank you so much for the review! We're happy that you're enjoying Helpr and we appreciate your feature suggestions. Don't hesitate to reach out if you need any help :)

Shop On In

I really like this app., which means I recommend this app., 100%. It looks clean, very nice, very professional and really the first FAQ app., I've truly liked. Thank you!

Developer reply

October 3, 2020

Thank you for the review and kind words! We're really glad that you're finding Helpr valuable :)