Powerful new features, services and plugins for your Shopify store
This app is in beta – it may be incomplete and still be undergoing final testing. It should be used at your own risk.

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Helprace

Helprace

Developed by Helprace

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Price: Free – $20.00 / month Free Trial: 30 days More info
  • A help desk gives you direct access to Shopify client requests
  • Reduce the number of incoming tickets with a knowledge base
  • Offer a community with your Shopify store and include a feedback tab to gather customer data

With over 500,000 businesses starting up in America every month (and rising), there's no better time to help small companies grow in the right direction.

Helprace is more than a help desk and a self-service portal.

We offer a community that transcribes user activity into the company's admin panel. Using 4 intuitive feedback categories, users can ask a question, share an idea, report a problem or give praise.

Helprace fills the gap that exists between help desk vendors and community managers - allowing companies to better engage with their customers (especially if they're on Shopify!)

Everything you need to make customers love you!

  • Full help desk with filters, canned replies, private notes & service levels
  • Feedback widget with 4 categories: ask a question, share an idea, report a problem, give praise
  • Self-service portal with articles and updates
  • Customer community forum with user profiles
  • Multiple branding, unlimited admins, agents and end-users.
  • Helprace API, Single Sign On, SSL Security

    Signing up is easy! No credit card required.

    Bonus: a no-obligation free plan for 3 agents for those on a budget.

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    Get
    Free – $20.00 / month
    30 days

    Requirements

    Helpracefree

    Support & Sales

    Helprace
    18777441221
    support@helprace.com
    support.helprace.com
    Get Support

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    Integrations

    Helprace API

    Are you a developer? Become a Shopify partner or submit your app.