Meet Heyday: The Next Generation of Live Chat for Ecommerce

Heyday helps merchants sell and support around the clock with AI-powered chat. Working with global brands such as Decathlon, DAVIDsTEA and Danone, Heyday’s platform goes beyond basic ticketing systems to sell and service with ease.

With Heyday, your live chat and AI automation works the second you download the app: no coding (nor cooking) skills required. Heyday’s AI chat comes out of the box and ready to get to work for you immediately upon installation.

From day one on the Heyday app, you can automate answers to repetitive order tracking questions to free your time for everything else. You can also help your customers’ shop through the chat -- Heyday automatically integrates with your full Shopify product catalogue.

Now, Shopify merchants can generate more sales and increase customer satisfaction by combining the power of ready-made AI and live chat.

Here’s what’s under the hood of Heyday today:

For your customers:

• Automated and accurate responses to order tracking queries
• Automated, immediate and accurate responses for FAQs
• AI-powered product search assistance via chat -“Talk to a person” option for complicated questions
• Automated welcome message and wait time communication when you’re not around
• A bilingual experience in both English and French

For you and your team:

• Unlimited seats with no additional charge
• A unified inbox with all customer messages - from the chatbot to your team
• Quick-reply templates to help you be more efficient
• Analytics dashboard to track customer happiness and your team performance
• Never miss an opportunity to connect with a customer with our supplementary mobile app available on both iOS and Android

About Heyday for Enterprise:

Need a more robust solution? Build your own bot and work directly with a member of our Customer Service team to design an experience and feature set that’s perfectly aligned with your growth goals.

Download Heyday today to see how merchants everywhere can now leverage the same AI technology as Fortune 500 retailers.

Want to see us in action first? Take our Shopify bots for a spin by visiting Popeye’s Supplements, Fody Foods and Merci Handy.

*Now offering unlimited conversations on for 90 days. New package options dropping November 2020*