Marketing | Customer service
Heyday ‑ Sales & Support Chat

Heyday ‑ Sales & Support Chat

by Heyday Technologies Inc.

AI chatbot & live chat for order tracking, shopping and more.

5.0 of 5 stars(5 reviews)
From $49/month. 14-day free trial. Additional charges may apply.
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Turn browsers into buyers

Sell more in every conversation with Heyday’s AI + human combination that displays personalized product carousels 24/7.

Free yourself from FAQs

Focus your time on higher value sales conversations by automating questions like order tracking, shipping fees and store hours.

All channels under one roof

Make it simple to keep track of every interaction thanks to email, webchat, Messenger, WhatsApp & Google’s Business Messages integrations.

About Heyday ‑ Sales & Support Chat

Meet Heyday: The Next Generation of Live Chat for Ecommerce

Heyday helps merchants sell and support around the clock with AI-powered chat. Working with global brands such as Lacoste, Decathlon, DAVIDsTEA and Danone, Heyday’s platform goes beyond basic ticketing systems to sell and service with ease.

With Heyday, your live chat and AI automation works the second you download the app: no coding (nor cooking) skills required. Heyday’s AI chat comes out of the box and ready to get to work for you immediately upon installation.

From day one on the Heyday app, you can automate answers to repetitive order tracking questions to free your time for everything else. You can also help your customers’ shop through the chat -- Heyday automatically integrates with your full Shopify product catalogue.

Now, Shopify merchants can generate more sales and increase customer satisfaction by combining the power of ready-made AI and live chat.

Here’s what’s under the hood of Heyday today:

For your customers:

  • Automated and accurate responses to order tracking queries
  • Automated, immediate and accurate responses for FAQs
  • AI-powered product search assistance via chat -“Talk to a person” option for complicated questions
  • Automated welcome message and wait time communication when you’re not around
  • A bilingual experience in both English and French

For you and your team:

  • Unlimited seats with no additional charge
  • A unified inbox with all customer messages - from the chatbot to your team
  • Quick-reply templates to help you be more efficient
  • Analytics dashboard to track customer happiness and your team performance
  • Never miss an opportunity to connect with a customer with our supplementary mobile app available on both iOS and Android

About Heyday for Enterprise:

Need a more robust solution? Build your own bot and work directly with a member of our Customer Service team to design an experience and feature set that’s perfectly aligned with your growth goals.

Download Heyday today to see how merchants everywhere can now leverage the same AI technology as Fortune 500 retailers.

Want to see us in action first? Take our Shopify bots for a spin by visiting Popeye’s Supplements, Fody Foods and Merci Handy.

*Now offering unlimited conversations on for 90 days*

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  • Use conversations to drive sales
  • Automatically recommend products to customers
  • Connect channels from every conversation in one place.
  • Allow customers to message you from any channel
  • Answer FAQs around the clock
  • Never leave customers waiting without an answer
  • A centralized inbox for all customer messages
  • Chat widget for multiple channels
  • bring humans in the loop for AI conversations
  • Message customers instantly from your mobile phone

Support

Pricing 14-day free trial

See all pricing options

CORE APP

$49/month

Price reduced from $99!

  • Unlimited seats
  • 200 conversations (after promo)
  • Automated order tracking
  • FAQ Automation
  • AI product search
  • Bot-to-human handoff
  • CSAT survey

ENTERPRISE

$499/month

Starting at $499. Exact pricing varies depending on package details.

  • Design the Heyday chatbot of your dreams.
  • Google’s Business Messages
  • Video consults
  • Price Drop + Restock notifications
  • & So much more

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
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    (5)
  • 4 of 5 stars
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  • 1 of 5 stars
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Most recent reviews

Skin Care By Suzie

Rating
5 of 5 stars
Posted
March 5, 2021

I really like the product cards in this app, It allowed customers to add item to cart and go directly to check out. Customer support for the app is excellent.

Décor Imprimé

Rating
5 of 5 stars
Posted
September 16, 2020

J’adore cette application pour son design intuitif, mais ce qui est le plus impressionnant c’est la rapidité et l'exactitude des réponses retournées par le chatbot Heyday! Ce que j’aime avec Heyday c’est qu’on peut utiliser l’application comme outil de vente directe et comme support à l’expérience client. Les options automatisées de recherche de produit, de suivi de livraison et de réponses FAQ nous sauvent un temps fou. Le chatbot sait même juger quand il est préférable de transférer la conversation à une personne de l’équipe.
Heyday est devenu un membre précieux de l’équipe de vente!
Je recommande à tous.

Zero dB

Rating
5 of 5 stars
Posted
September 8, 2020

We are DTC business, so we tried it out. We love this and used it. Super easy, saved us time. It's perfect for showing products inside chat. Definitely try this out.

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