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I had a problem with installing the app. After a chat the problem was solved in 3 minutes due to great customer support. Thanks!
Glad we could get it sorted so quickly! 😊 Thanks for your review—it’s great to hear our support team could help right away. Let us know if you ever need anything else!
Best regards,
Zel | Minimate Apps
Excellent support from the team. The app responds very well!
We’re happy to hear the app is running smoothly and that our team could help. Thanks for your review!
Best regards,
Zel | Minimate Apps
Great app - gets the job done. Support was also great in helping me reduce the padding - quick service!
Thank you for your review! 😊 We’re happy to hear the app works well for you, and it was our pleasure to assist quickly.
Best regards,
Zel | Minimate Apps
Active and responsive support team makes this app a dream. Super easy to use, does exactly what you need it to do. Great app.
We’re thrilled to hear you find the app easy to use and that our support team has been helpful. Thank you for your kind words!
Best regards,
Zel | Minimate Apps
I have an issue when we first got the app and within minutes of emailing them they fixed the problem, 10/10 customer service and just the app we was looking for!
Thank you for your awesome review! 🥳 We’re happy we could quickly fix the issue and that the app is just what you were looking for. Feel free to reach out anytime you need help!
Best regards,
Zel | Minimate Apps
Love this app. Had a minor issue getting it to show up on my page and the customer service rep quickly figured out what I was doing wrong. Great service.
Thank you for the kind words! We’re so glad we could help you get everything set up smoothly. If you ever need assistance again, we’re always here for you! ✨
Best regards,
Zel | Minimate Apps
Very good and customizable app. also very good service!
Thank you for your kind words! 😊 We're thrilled you find the app customizable and our service helpful. Your support means a lot to us!
great app but not free so not so great
Thank you so much for your positive feedback! We're thrilled to hear you find our app great.
Regarding the pricing, we completely understand the desire for free tools. As a small family-run business, we've worked hard to create a balanced approach:
- We offer a free starter plan for stores with fewer than 5 items, which might be helpful for some users.
- For larger stores, we provide premium plans to support the ongoing development, maintenance, and customer service that ensures the app remains "great" for all our users.
Your support through paid plans directly contributes to our ability to keep improving the app and providing quality service. It also helps us sustain our small business and the families that depend on it.
We truly appreciate your understanding and support. If you have any questions about our pricing or if there's anything we can do to improve your experience further, please don't hesitate to reach out.
Thank you again for your feedback and for being a valued user of our app!
Exceptionnal service ! I thought my problem was really difficult to resolve but the person Minimate gave me a really quick answer and my problem was resolved in like 2 min. I recommend this app ! Very professionnal and friendly people !
Wow, thank you for such a detailed and glowing review!🥹 We're thrilled to solve your complex problem so quickly. Your recommendation means the world to us, and we're proud our team delivers both professional and friendly service😌
Best Regards,
Zel, Co-founder
great app, must have for every webshop! Staff helped with some work i could not do and they did it in one day!
Thank you so much for your wonderful review! We're thrilled to hear that you find our app essential for webshops and that our team could assist you swiftly. 🙏🏻
Best Regards,
Zel
Co-founder
