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I have recently started using this great app. When I ran into a small issue with getting it set up, I reached out to support, and Zel was incredibly helpful. She quickly provided a straightforward solution, making the whole process smooth and stress free. I appreciate the excellent support and am glad to leave this review as promised. Thanks, Zel! :)
Wow, thanks a million for this awesome review! 😊 It's fantastic to hear that Zel could swoop in and save the day with your setup. We're all about making things smooth and stress-free, so it's great to know we hit the mark.
Zel's going to be over the moon when she sees this. We're lucky to have her on the team, and your kind words mean a lot to all of us.
Thanks for keeping your promise and leaving this review. It's feedback like yours that keeps us motivated to do our best every day.
Hope our app continues to make your life easier. If you ever need a hand again, just give us a shout. We're always happy to help!
Cheers,
Tufan, Co-Founder
Super app! Amazing support. Small issue on our side but fixed within an hour .. would defiantly recommend as we have been using this for over a year and are very happy with it.
Wow, what a stellar review! A year of happiness with our app, and we're still impressing you with swift support? That's the kind of long-term relationship we love! 💪 Your 'super app' compliment has our team doing a happy dance.💃🏻🕺🏻 We're thrilled to have earned your recommendation and promise to keep delivering that 'amazing support' that turns rare hiccups into big smiles. Thank you for being an awesome part of our journey!
Best wishes,
Zel, Co-founder
great app but not free so not so great
Thank you so much for your positive feedback! We're thrilled to hear you find our app great.
Regarding the pricing, we completely understand the desire for free tools. As a small family-run business, we've worked hard to create a balanced approach:
- We offer a free starter plan for stores with fewer than 5 items, which might be helpful for some users.
- For larger stores, we provide premium plans to support the ongoing development, maintenance, and customer service that ensures the app remains "great" for all our users.
Your support through paid plans directly contributes to our ability to keep improving the app and providing quality service. It also helps us sustain our small business and the families that depend on it.
We truly appreciate your understanding and support. If you have any questions about our pricing or if there's anything we can do to improve your experience further, please don't hesitate to reach out.
Thank you again for your feedback and for being a valued user of our app!
When starting up with this app I had the counter doubled. It's because my theme has 2x purchase buttons on the product pages. They replied very quickly and adjusted the code to accommodate this. They quickly replied later for another question.
I just wish I had option to have the counter rules set differently per collection. But this is such a great app for the price.
I'm working with a marketing team and they love the blinking dots for stock.
Thank you for sharing your experience! We're glad we could quickly resolve the doubled counter issue and assist with your questions. 😊
It’s great to hear the app is delivering value for your store. If you ever need assistance or have more ideas, we’re here to help!
Wishing you success in your marketing efforts! 🚀
Best regards,
Zel | Minimate Apps
Customer support is just marvelous. helped me with an issue ive been needing to fix for weeks. got it done under 5 minutes
🎉 Weeks of frustration solved in under 5 minutes? That's our favorite kind of tech magic! We're thrilled our support could be your digital problem-solver. Thanks for the marvelous feedback – it fuels our mission to turn tech troubles into swift victories for every user!
Very quick and good service, recommend! :) good looking app also
Thanks so much for the recommendation! We’re happy you like the app and appreciate the shoutout for our quick service. We’re here anytime you need us!😌
Customer support is amazing! Really liking the app so far :)
We're thrilled to hear that you're enjoying the app and that our customer support has impressed you. 😊 We truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, please don't hesitate to reach out!
Best Regards,
Zel
A very good application, plus the customer service is very responsive. Thank you
Thank you for your wonderful 5-star review! We're thrilled to hear that you find our application very good and that our customer service met your expectations.
Best Regards,
Amazing up and really good support!
Thanks for the review! Your support means a lot to us😌
great service! great experience!
We're thrilled you had a great experience! Thanks for the awesome feedback!
Best Regards,
Zel