HidePay: Hide Payment Methods
Erfüllt unsere höchsten Standards für Leistung, Design und Integration. Weitere Informationen Wird in einem neuen Fenster geöffnet
Rezensionen (368)
Anpassen
-
Nach Bewertung
The app is amazing and a really good fit for our store. We are only selling to B2B customers who shouldn't be able to choose from a bunch of payment methods, but rather have one assigned. And that's exactly what the app's doing for us.
I also have to mention, that they have an outstanding chat support. I had a problem with a rule I created which overlapped with some other rules and they continuously worked on that issue until it was resolved. Shoutouts to Fabio! :)
Thank you very much for your review, we really appreciate your support 😊
APP hält was sie verspricht. Support ist sehr freundlich und empfehlenswert.
Thanks you very much for your review 😊
Just wanted to leave a review, as I needed some support and the guys resolved my issue in minutes! If you need to hide a payment option (because certain products are not allowed), then this is THE app for you!
Another cool feature is the ability to change your Payment Providers name to something like "Secure Credit Card' which definitely increased the conversion rate! Highly recommended!
Thanks you for your kind words, our customers are our top priority 😊
Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks! UPD after about a half year of using - still highly recomment and many thanks to Yuvraj for their help with setting up some new things after we moved from Stripe to Shopify Payments!
Thank you very much for your review 😊
Finally! We found an app that solved the payment available matter, we are working with multiple payment gateways, and we have multiple markets; we really need an app like HidePay; it works smoothly, and the support team is very helpful and friendly. Thank you
Thanks you for your positive review, it's a pleasure help our customers 😊
Excellent support
Thank you very much for your review, we really appreciate your support 😊
The app was extremely helpful in meeting all my requirements and helping in customizing the checkout options. Andrea was extremely helpful and supportive in answering all my questions and resolving issues (even some not related to the app :) Thank you, super job!
Hi, we are really sorry you are having problems getting in contact with us. You can just click on “Get support” inside the app, write us an email, use the live chat available during working hours, writing us on LinkedIn, so it’s really easy to get support. We also sent you an email yesterday as soon as you updated the review. Please check your email. Let us know how we can help you.
App is not working as expected.
Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).
UPDATE: I never received that mail.
Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and achieve what you are looking for. The support is available through email and by in app chat during working days. Please let us know if with our instructions you solve your issue or you need any other support, we are also available for video chat support. Regards 👋🏻
Working with multiple markets and multiple payment providers this enables me to reduce customer dissatisfaction with payments not working for them. Easy to setup and great support when needed.
Thank you very much for your review, we really appreciate your support 😊
The app works very well and I was able to find my way around very quickly.
The support is particularly worth mentioning. There was a small display problem, which was resolved within a few minutes via live chat. It's really rare to see that these days!
Great app! 100% recommendation!
Thanks you for your kind words, it's a pleasure help our customers 😊
