Reseñas (291)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
28 de julio de 2024

I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us

MyPicPax
Emiratos Árabes Unidos
6 días usando la aplicación
Nextools respondió 29 de julio de 2024

Hi, so sorry to hear that, unfortunately we did not receive any email or contact request. Could you reach us at support@nextools.tech. We will also try to contact you by email. I hope you will give HidePay a sceond chance. Best ❤️

4 de febrero de 2024

Could not get it to work correctly. It made all payment methods hidden. Had to uninstall.

GoKarts USA®
Estados Unidos
Alrededor de 19 horas usando la aplicación
Nextools respondió 5 de febrero de 2024

Dear merchant, we are sorry you had not a great experience with HidePay and that you were not able to correctly configure the app. You should have contacted our top notch customer support to help you in solving your issues. We really hope and invite you to give HidePay another chance and we invite you to contact our customer support through the in app chat widget, we are at your disposal 😊

29 de octubre de 2023

We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same.

Kindly share the detailed steps or contact us back for the support.

The Bombay Skin Clinic
India
Alrededor de 1 mes usando la aplicación
Nextools respondió 30 de octubre de 2023

Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.

10 de mayo de 2023

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Invity
Singapur
28 días usando la aplicación
Nextools respondió 11 de mayo de 2023

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊

13 de diciembre de 2023

Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!

Genkidama.de - Anime Onlin Shop
Alemania
3 minutos usando la aplicación
Nextools respondió 14 de diciembre de 2023

Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.