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The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly.
Thank you Mr Andrea Morone
Thank you very much for these kindly words, our customers are always the priority 😊
The greatest perk of this app is the support, amazing. This app is simple to use and does exactly what promises to do. 5 stars.
We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!
Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊
Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app
Thank you for your review, we really appreciate your feedback 😊
Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks
Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊
The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.
Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊
Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.
Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊
team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly.
Nextools team really supportive and HidePay app work really as described
Thank you for your review 😊
10 out of 10.
Great app and amazing support! Support is really nice and understanding. Recommend!!!!
Thank you for your kindly words 😊
Who can i contact for support? Hiding custom payments by country does not seem to be working for us...
Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊