HidePay: Hide Payment Methods , 232 vurderinger
Raffiner
-
Etter vurdering
Who can i contact for support? Hiding custom payments by country does not seem to be working for us...
Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊
Die App funktioniert leider nicht.
Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.
--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.
--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊
The application does what it promises perfectly and in a very simple way. Highly recommended. The support is quick and immediate.
Thank you so much for taking the time to leave such a positive review of our application! We are thrilled to hear that you found our app to be useful and easy to use. Our team works hard to provide the best possible experience for our users, so it's great to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and look forward to continuing to serve you in the future!
Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.
Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊
Thank you for choosing HidePay as a replacement for Shopify's scripts.
Andrea rocks! He helped me set up some rules and quickly fixed some issues, provided clear guidance! Except from the great customer service, the most important is that the app perform miracles for the procedures i need it! Highly recommend :)
Thank you for your kind words 😊
I had some issues with setting up the app, but Andrea from support helped me and resolved it in 5 minutes without any problems.
Glad to hear we were able to assist you in setting up the app quickly and without issue. Thank you for your review 😊
Great app. Took 5 minutes to set up, super user-friendly. Quick tip- if you're hiding payment options by tag, you actually have to type in the hashtag sign or it may not recognize it. Thank you so much for making this app a breeze!
Thank you for this beautiful review, we're glad to hear that you found our app user-friendly and easy to set up. Your tip regarding hiding payment options by tag is helpful and we appreciate your feedback. 😊
Support on this app is awesome, I needed to hide a payment method on my store and was a little bit confused, but Andrea jumped in and helped me to configure it.
Thank you for your kind words 😊
Thanks you for your positive review 😊
We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊