Recenzje (307)

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24 styczeń 2025

App is not working as expected.

Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).

BINS AND BOXES
Szwajcaria
Około godziny korzystania z aplikacji
Nextools odpowiedział(a) 25 styczeń 2025

Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and ...

23 wrzesień 2024

No abre la app, queda en blanco. No se puede configurar nada.

Pantsforlove
Kolumbia
3 dni korzystania z aplikacji
Nextools odpowiedział(a) 25 wrzesień 2024

Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN ...

27 marzec 2024

Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.

I had to pause all rules and there still is no fix to this date.

Zentana
Holandia
8 miesięcy korzystania z aplikacji
Nextools odpowiedział(a) 29 marzec 2024

We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊

Edytowano 26 maj 2023

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
Niemcy
16 dni korzystania z aplikacji
Nextools odpowiedział(a) 16 maj 2023

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's ...

19 luty 2024

app, it says free but they want to charge, and also says 7 day free trial, but constantly taking me to payment processor

Cro Nakit
Chorwacja
Około 7 godzin korzystania z aplikacji
Nextools odpowiedział(a) 21 luty 2024

Hi, Andrea here from Nextools Dev Team. I’m sorry you had a bad experience with HidePay, but we are always available to provide support and solutions. So please keep in touch ...

4 listopad 2023

No advertised free plan is available and the app doesn't seem to work.

VeloBird
Niemcy
6 minut korzystania z aplikacji
Nextools odpowiedział(a) 6 listopad 2023

Hi, we are sorry you had a bad experience using our app. We offer the free plan for development stores only as specified on our app listing page. We also offer 7 days free ...

21 marzec 2024

Magma
Węgry
4 minuty korzystania z aplikacji
Nextools odpowiedział(a) 23 marzec 2024

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊