評價 (272)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年3月27日

Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.

I had to pause all rules and there still is no fix to this date.

Zentana
荷蘭
使用應用程式 8個月
Nextools 已回覆 2024年3月29日

We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊

2024年9月23日

No abre la app, queda en blanco. No se puede configurar nada.

Pantsforlove
哥倫比亞
使用應用程式 3天
Nextools 已回覆 2024年9月25日

Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN. Please get in contact with our support at support@nextools.tech and we will assist you in solving this problem 😊
We really hope you want to give HidePay another chance.

2024年2月19日

app, it says free but they want to charge, and also says 7 day free trial, but constantly taking me to payment processor

Cro Nakit
克羅埃西亞
使用應用程式 大約7小時
Nextools 已回覆 2024年2月21日

Hi, Andrea here from Nextools Dev Team. I’m sorry you had a bad experience with HidePay, but we are always available to provide support and solutions. So please keep in touch with us and we will be glad to help you.

2023年11月4日

No advertised free plan is available and the app doesn't seem to work.

VeloBird
德國
使用應用程式 6分鐘
Nextools 已回覆 2023年11月6日

Hi, we are sorry you had a bad experience using our app. We offer the free plan for development stores only as specified on our app listing page. We also offer 7 days free trial, so you could have used the app more to get it working or contact support to get help, but you had it only for 4 minutes. We would be more than pleased to get you back onboard and to help you get it working.

編輯時間:2023年5月26日

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
德國
使用應用程式 16天
Nextools 已回覆 2023年5月16日

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.

--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊

2024年3月21日

Magma
匈牙利
使用應用程式 4分鐘
Nextools 已回覆 2024年3月23日

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊