評價 (284)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年7月28日

I have installed hide pay requested for support, couldn't reach anyone. then i decided to uninstall it. we configured ourselves however, didn;t find any change in our checkout page. if possible please get back to us

MyPicPax
阿拉伯聯合大公國
使用應用程式 6天
Nextools 已回覆 2024年7月29日

Hi, so sorry to hear that, unfortunately we did not receive any email or contact request. Could you reach us at support@nextools.tech. We will also try to contact you by email. I hope you will give HidePay a sceond chance. Best ❤️

2024年2月4日

Could not get it to work correctly. It made all payment methods hidden. Had to uninstall.

GoKarts USA®
美國
使用應用程式 大約19小時
Nextools 已回覆 2024年2月5日

Dear merchant, we are sorry you had not a great experience with HidePay and that you were not able to correctly configure the app. You should have contacted our top notch customer support to help you in solving your issues. We really hope and invite you to give HidePay another chance and we invite you to contact our customer support through the in app chat widget, we are at your disposal 😊

2023年12月13日

Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!

Genkidama.de - Anime Onlin Shop
德國
使用應用程式 3分鐘
Nextools 已回覆 2023年12月14日

Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.

2023年10月29日

We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same.

Kindly share the detailed steps or contact us back for the support.

The Bombay Skin Clinic
印度
使用應用程式 大約1個月
Nextools 已回覆 2023年10月30日

Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.

2023年5月10日

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Invity
新加坡
使用應用程式 28天
Nextools 已回覆 2023年5月11日

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊