Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

April 29, 2024

it is all about after-purchase services. It is not only about price and function.

Andrea spent more than 2 hours on multiple sessions to enhance our checkout payment. We faced challenges in getting this for the Arabic language.

He created a new option in his app to enable the feature. Not only that, he was patient and available all over the day to help and support.

Really Appreciate the support and for now I can say I am 100% satisfied with the app function and post purchase services.

FNP KSA
Saudi Arabia
10 days using the app
Nextools replied April 30, 2024

Thanks you very much for your amazing review 😊

June 14, 2024

awesome and easy to use

Maison FT
France
7 months using the app
Nextools replied June 15, 2024

Thanks you very much for your review 😊

April 2, 2024

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

HARBOUR LIFESTYLE
United Kingdom
6 months using the app
Nextools replied April 3, 2024

Thank you very much for this amazing review, is such a pleasure to help our merchants 😊

July 3, 2024

Great service.

Mannenzaak.be
Netherlands
3 months using the app
Nextools replied July 4, 2024

Thanks you very much for your review 😊

April 18, 2024

The support team has helped me a lot, even customizing features that didn't exist. We had to switch to a higher payment plan, but they modified the app to work the way we needed it to. Very attentive and friendly, and very fast response.

The app covers everything you need to edit payment methods, and show or hide the ones you need, either by markets or by countries.

PARIS/64
Spain
2 months using the app
Nextools replied April 19, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

February 15, 2024

The easy way to hide my Paypal Express Checkout option. I can't say enough good things about this app. Easy to set up PLUS amazing customer support. Questions were answered very quickly and explained in simple terms. A+++

SupplementSource.ca
Canada
9 months using the app
Nextools replied February 21, 2024

Thank you for your positive feedback 😊

Edited February 29, 2024

Just to update my original review. This app doesn't work to hide specific payment methods if the customer is logged into shop/shop pay. it works well if they aren't logged into shop. But shop/shop pay doesn't support the customizations. Support has been very helpful in figuring out why it didn't work as I expected.

MBA Cosmetics
United States
8 months using the app
Nextools replied February 11, 2024

Thank you for your positive feedback 😊

April 23, 2024

Great customer service and tons of Customization Features for Hiding Payment methods on different conditions. Good Work ❤️

Akbar Aslam
Pakistan
10 months using the app
Nextools replied April 25, 2024

Thanks you very much for your review 😊

January 2, 2024

I recently integrated the Hidepay app into my Shopify store, and I couldn't be happier with the results. This app has truly revolutionized the way I handle payments, providing a seamless and secure experience for both me and my customers.

The user-friendly interface of Hidepay made the setup process a breeze. Within minutes, I was able to customize the app to fit my specific needs, offering a tailored payment solution for my e-commerce business. The flexibility and versatility of Hidepay ensure that it can adapt to a variety of business models, making it a valuable asset for any Shopify store owner.

What truly sets Hidepay apart, however, is their exceptional customer service. I encountered a minor issue during the setup process, and the Hidepay support team was quick to respond and incredibly helpful. They not only resolved my problem promptly but also went above and beyond to ensure that I fully understood how to maximize the app's features.

The dedication and professionalism of the Hidepay support team have left a lasting impression on me. It's evident that they prioritize customer satisfaction and are committed to providing top-notch assistance. In a world where customer service can make or break a business, Hidepay stands out as a shining example of excellence.

Overall, I highly recommend the Hidepay app to any Shopify store owner looking for a reliable and efficient payment solution. With its intuitive interface and unparalleled customer service, Hidepay has become an invaluable asset to my business. Thank you, Hidepay, for not only creating an outstanding app but also for delivering exceptional customer support!

Supplement Hub UK
United Kingdom
4 months using the app
Nextools replied January 3, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

December 6, 2023

The app works very well and I was able to find my way around very quickly.

The support is particularly worth mentioning. There was a small display problem, which was resolved within a few minutes via live chat. It's really rare to see that these days!

Great app! 100% recommendation!

E-MOTIONBIKE
Germany
6 months using the app
Nextools replied December 7, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊