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The apps doesn't load any data. i have recordings in there but no data to display. must be a broken app. don't waist your time. there are other "heatmap" apps out there
Hi - our support team tried to get in contact yesterday to resolve the issue for you. It may just be a settings issue. If you respond to their email they'll endeavour to help.
Kind regards
Eastside Co
love this product! try it you will love it too!
The data that our shop has gained from this app in only the first few days is outstanding. Knowing how our customers interact with our site allows us to make appropriate changes to increase the user experience and thus - increase conversions. Great app, highly recommended.
A really useful tool for understanding the customer journey.
Highly recommended!
What an awesome tool!
This app really helped us understand exactly what was working, and more importantly, what wasn't.
Massive improvements made on conversion rate, based on the data gleamed.
Could not highly recommend enough!
Smashing! Helped conversion rate drastically.
Incredible app. Very straightforward and easy to use, yet powerful insights that make a huge difference. This gives the data needed to know what changes to make to increase conversion.
We've used it to determine what people were most interested in and have found that some of the things we gave prime real estate on the website and home page were not as important to conversion than other pieces which we'd left mostly out of the picture.
Not to mention it's incredibly insightful to watch someone going through the website. It gives you a new perspective and you come away with notes on what could be improved.
Loving the visual aspect of seeing where users are clicking.
This is a fantastic app, it will really help us learn about our customers and develop our website accordingly. Good work!
I was able to install the app easily. The visitor recording worked I could see what customers where clicking but the heatmaps did not work. When I first signed up I got an error message that I wasn't signed into something (On their end) I emailed support they said they were fixing it. I finally was able to access the heatmap ONCE for one page now it is just a blank screen. If it worked it would be great unfortunately that has NOT been the case for us.