Avis (19)
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If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.
Great APP Great Customer Service,
The Technical Team contacted us very quickly and keep helping us follow up our case.
Thank you so much for the awesome solution.
Thanks so much for your review. We will continue working hard to support Hong Kong merchants!
easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.
Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)
非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回，造成非常不便 而客服方面多次詢問都未能夠解決
Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.
Good and more convenient for customers. It would be great if it could be with Chinese version and more stable.
Thank you for your feedback! Our app is able to support both English and Chinese storefronts, and is able to display pickup addresses in English or Chinese. Please let us know how we can help, we hope to support your use case as best as we can!
this app very user friendly, and the most important thing is the support team of this app is very very responsible and helpful! Thank you!
This app is definitely a must for all HK store that use SF express. The interface, and SF details provided are so up to date and accurate, it's 100% worth what we paid for. Also, the support team is probably the best we have even encountered. They are willing to help at their best ability and come up with excellent solution for problems encountered. 100% recommended!
經常有客人投訴選了順豐後沒自動填寫順豐地址。
Not a good app.always make mistake.and no response for my email.never reply my question
Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at pickupoptions@wavecommerce.hk if you need further help.
> I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.
When I used HK Pickup: Store & SF Express, I encountered the problem of checkout bugs, technical support team can be contacted very quickly, and they kept helping me follow up the problem with Shopify, which really helped me solve a problem very quickly. It is really easy to use and convenient to connect to SF Express.
An essential app for our store which is convenient to our customer in check out process. Also, it is user friendly. A problem suddenly arise last week. Received attentive and helpful response from technical team timely. Highly recommend!
2/10 Sorry, Is not working with ella theme. There is nothing happened after install ella theme. But it is work with some free theme before. 3/10 Wave Commerce is fast reply me and try to solve my problem.
The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.
The app is very useful for helping store who have customers among both Hong Kong and Macau, I would love to highlight the help from the Wave team for making it possible to add SF express station in Macau, such a wonderful team, customer service is also good, thanks Vivian!
Great app. Good customer service!
Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.
Very good app that helps hk local delivery. Recommend to everyone who use SF as a logistic company. Would be great if it can help to print the SF label or more automation with SF services.
Very quick response and very helpful. Definitely will suggest to other to use.
A Hong Kong online eshoper must have!
hv been using the apps for several months, everything is very fine!
help a lot to improve customers' shopping experience.