전체 평점
3.7
평점 수준당 개수
  • 평점의 81%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2023년 12월 11일

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回,造成非常不便 而客服方面多次詢問都未能夠解決

泰好批—網絡批發直銷
홍콩(중국 특별행정구)
앱 사용 기간 2년 초과
답글 Wave Commerce개 2023년 12월 12일

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

2024년 4월 22일

Great APP Great Customer Service,
The Technical Team contacted us very quickly and keep helping us follow up our case.
Thank you so much for the awesome solution.

RankingDak hong kong
홍콩(중국 특별행정구)
답글 Wave Commerce개 2024년 4월 23일

Thanks so much for your review. We will continue working hard to support Hong Kong merchants!

2023년 8월 11일

經常有客人投訴選了順豐後沒自動填寫順豐地址。
Not a good app.always make mistake.and no response for my email.never reply my question

TheFirstScent
홍콩(중국 특별행정구)
앱 사용 기간 3개월
답글 Wave Commerce개 2023년 8월 13일

Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at pickupoptions@wavecommerce.hk if you need further help.

> I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.

2020년 12월 8일

Great app. Good customer service!
Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

Second Kill
홍콩(중국 특별행정구)
앱 사용 기간 거의 4년
2019년 10월 17일에 편집됨

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

wildholics
홍콩(중국 특별행정구)
앱 사용 기간 2년 초과
답글 Wave Commerce개 2019년 10월 17일

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)

2021년 5월 1일

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

FairBuy
홍콩(중국 특별행정구)
앱 사용 기간 1년 초과
2019년 12월 3일

hv been using the apps for several months, everything is very fine!
help a lot to improve customers' shopping experience.

Y's Recipes
홍콩(중국 특별행정구)
앱 사용 기간 1년 초과
2021년 1월 27일에 편집됨

If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.

Just Fashion HK
홍콩(중국 특별행정구)
앱 사용 기간 1년 초과
2021년 1월 27일

Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.

RD Infinity Tech
홍콩(중국 특별행정구)
앱 사용 기간 12개월
2020년 3월 31일

This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team!

Highly recommended.

FEVERGUY
홍콩(중국 특별행정구)
앱 사용 기간 10개월