HK Pickup: Store & SF Express , 21 条评论

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

Thanks so much for your review. We will continue working hard to support Hong Kong merchants!

Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at pickupoptions@wavecommerce.hk if you need further help.

> I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)