整體評分
3.4
各級評分數量
  • 80% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2023年12月11日

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回,造成非常不便 而客服方面多次詢問都未能夠解決

泰好批—網絡批發直銷
香港特別行政區
使用應用程式 2年多
Wave Commerce 已回覆 2023年12月12日

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

2023年8月11日

經常有客人投訴選了順豐後沒自動填寫順豐地址。
Not a good app.always make mistake.and no response for my email.never reply my question

TheFirstScent
香港特別行政區
使用應用程式 3個月
Wave Commerce 已回覆 2023年8月13日

Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at pickupoptions@wavecommerce.hk if you need further help.

> I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.

2020年12月8日

Great app. Good customer service!
Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

Second Kill
香港特別行政區
使用應用程式 接近4年
編輯時間:2019年10月17日

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

wildholics
香港特別行政區
使用應用程式 2年多
Wave Commerce 已回覆 2019年10月17日

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)

2021年5月1日

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

FairBuy
香港特別行政區
使用應用程式 1年多
2019年12月3日

hv been using the apps for several months, everything is very fine!
help a lot to improve customers' shopping experience.

Y's Recipes
香港特別行政區
使用應用程式 1年多
編輯時間:2021年1月27日

If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.

Just Fashion HK
香港特別行政區
使用應用程式 1年多
2021年1月27日

Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.

RD Infinity Tech
香港特別行政區
使用應用程式 12個月
2020年3月31日

This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team!

Highly recommended.

FEVERGUY
香港特別行政區
使用應用程式 10個月
2021年1月21日

Hong Kong online shop must have this app. Customer service is very responsive and very helpful.
Easy to use.

Ginger Store
香港特別行政區
使用應用程式 10個月