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Hodi Post-Purchase Survey

Hodi Post-Purchase Survey

Developed by Hodi, Inc.

10 reviews
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Price: Free – $9.99 / month More info
  • Customers answer how they found you immediately after they purchase! View individual customer answers.
  • Setup takes less than 60 seconds and matches your site theme.
  • Get started at no cost to you with up to 20 free responses per month.

Install Hodi Post-Purchase Survey now to learn more about your customers and understand your marketing efforts. ★★★★★

Hodi’s integration with Shopify and Shopify Plus lets you create your post-purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

"One More Thing: Where Did Your Hear About Us?"


With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources


In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers


A few examples of questions we've seen merchants use:


  • One more thing: How did you hear about us? (default)

  • What best describes you?

  • What product should be make next?

  • How would you rate your shopping experience?

  • What is your preferred method of connecting with us?

  • Looking for more ways to segment your email lists? Use survey response data!

    Features Overview



    • Customize your survey question from our default “How did you hear about us?”

    • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.

    • Choose to only show your survey to new customers.

    • Compare individual customer answers with your referral sources and UTM parameters.

    • Customize the survey confirmation message to your liking – even include a discount code for future purchase.

    • Receive a weekly email with your survey response data.

    Custom Survey Location (Shopify Plus Only)


    Merchants on Shopify Plus can customize the locaiton of their survey by simply adding a tag to theCheckout.Liquid template.

    What's New



    • Only show your survey to new customers

    • Weekly email with survey results

    • Export your survey results data

    Coming Soon



    • Third-party integrations (Smile.io, Zapier)

    • Insert survey into recurring order confirmation page

    • Multi-survey & multi-question support

    • Advanced analytics

    • Auto-categorization

    Hodi Post-Purchase Survey reviews

    10 reviews
    1. 5 stars (10 reviews)
    2. 4 stars (0 reviews)
    3. 3 stars (0 reviews)
    4. 2 stars (0 reviews)
    5. 1 star (0 reviews)

    Setup in minutes. Within days had actionable insights on customer demographics and market segments that are already having a big impact on advertising campaigns. Super responsive developer. A must have app!

    posted

    Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.

    Loving it!

    posted

    Love this app! Looks great on the Thank You page. We're getting 75% participation from customers. Easy installation. Provides very valuable information for market planning. Matt has been very responsive and helpful in making improvements. Congrats on a great app!

    posted

    Works well. Easy to implement. Recommended.

    posted

    Great app! I tried to hack together similar solutions that never gave me the results I wanted. This survey app was super easy to install and delivers an immense amount of value as the majority of our volume is via direct and organic.

    posted

    WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

    posted

    O! M! G! We've been looking for an app that gives us clear insight on our most effective channels, and this was exactly what we were looking for! All the features we needed to learn about how customers are finding us, and nothing extra or complicated. We just installed and got a really high completion rate out of the box with no customizations. The data is super useful, and this solves a big need for our growing brand.

    posted

    Quick install. Easy setup. Recommended for stores looking to further understand where their customers are coming from.

    posted

    Definitely a must-have app! Setup was super easy and took 30 seconds.

    posted

    Great app with great support! Produces some truly valuable insights we can’t get from our traditional analytics.

    posted
    Get
    Free – $9.99 / month

    Free up to 20 survey responses per month! After 20 responses, we charge a flat $9.99 monthly fee for unlimited responses.

    Support & Sales

    Hodi, Inc.
    347-674-8180
    surveys@hodi.today
    survey-support.hodi.today
    not provided
    Get Support

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