리뷰 (37)

전체 평점
2.6
평점 수준당 개수
  • 평점의 51%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 24%가 별 1개입니다
2023년 9월 15일

The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.

MT Outlet
미국
앱 사용 기간 3개월
2021년 7월 8일

My employees and I struggled to understand and use the app, it is very confusing. The dashboard and schedules sometimes took a long time to load (over 10 seconds), and I was frequently logged out from the app without reason!!
It seems like you need to upgrade to use common features, and this is a bad practice imo. We had hoped for a truly good (and free) solution, but unfortunately, that is not ...

Chosen Apparel
캐나다
앱 사용 기간 18일
답글 Homebase개 2021년 7월 19일

Thanks for your feedback. I have sent you an email separately to resolve some of the confusion and issues you are experiencing with loading times. We know there is a ...

2022년 2월 2일

Horrible... sometimes my staff can't clock out because it just won't load. Notifications don't clear even after you've read them several times. We have encountered many difficulties just after one week of using this app. Apps of this type should be reliable.

threetwentyeight
미국
앱 사용 기간 14일
답글 Homebase개 2022년 2월 4일

Thank you for your review and we are very sorry that you are experiencing issues. We are currently working with Shopify to resolve this delay on their app bridge. One thing ...

2021년 4월 27일에 편집됨

We have been testing the app for a bit. The app can be quite confusing. I often feel as if I run in circles to find certain functions, and sometimes it takes quite a while to load stuff (circle keeps showing). But maybe it's just me..
Messaging on this app is the same as text messaging on a cell phone, which can get overwhelming and annoying if you're already using texts. It seems like a fair ...

MiamiMami.Co
캐나다
앱 사용 기간 15일
답글 Homebase개 2021년 6월 21일

Thank you for your review. We are currently working with Shopify to make these improvements. We offer a really robust free plan, but we also want to ensure that we can grow ...

2021년 3월 26일에 편집됨

The app is unstable and keeps crashing on the iPad for no reason. I tried to uninstall and reinstall it several times with no success. We switched to Deputy instead.

GWapparel
미국
앱 사용 기간 12일
답글 Homebase개 2021년 3월 17일

Great to hear! Just to make sure you are reviewing the right company, this is Homebase, not basecamp. :) What would Homebase need in order for it to be 5 stars for you?

2020년 7월 16일

Absolutely terrible service and far over priced. Even if this was $50 a month it still wouldn't be worth its price. The way they handle accounts is absolutely despicable. For instance, if one of your clerks have had a previous account under a different employer, they need to contact homebase directly to have the information switched over. We experienced NOTHING but errors trying to use this, ...

Empire Vape Shop
미국
앱 사용 기간 2일
답글 Homebase개 2020년 7월 17일

Hello,
We're very sorry that you have a bad experience with us. We appreciate the feedback and Amy, our head of customer support, is reaching out to you directly to see if ...

2023년 3월 13일

Way too complicated. After uninstalling spam my Inbox all time. No matter how many times you use unsubscribe- they just fill your Inbox on daily basis. Never ever more.

Keep Exclusive
미국
앱 사용 기간 12분
답글 Homebase개 2023년 3월 13일

Hi there,

We are so sorry to hear about your experience. Our goal is to make work easier by providing the tools you need to manage your hourly team.

Someone from our team ...