Recenzje (37)

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2,6
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  • 51% ocen to oceny z 5 gwiazdkami
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  • 24% ocen to oceny z 1 gwiazdkami
15 wrzesień 2023

The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.

MT Outlet
Stany Zjednoczone
3 miesiące korzystania z aplikacji
8 lipiec 2021

My employees and I struggled to understand and use the app, it is very confusing. The dashboard and schedules sometimes took a long time to load (over 10 seconds), and I was frequently logged out from the app without reason!!
It seems like you need to upgrade to use common features, and this is a bad practice imo. We had hoped for a truly good (and free) solution, but unfortunately, that is not ...

Chosen Apparel
Kanada
18 dni korzystania z aplikacji
Homebase odpowiedział(a) 19 lipiec 2021

Thanks for your feedback. I have sent you an email separately to resolve some of the confusion and issues you are experiencing with loading times. We know there is a ...

2 luty 2022

Horrible... sometimes my staff can't clock out because it just won't load. Notifications don't clear even after you've read them several times. We have encountered many difficulties just after one week of using this app. Apps of this type should be reliable.

threetwentyeight
Stany Zjednoczone
14 dni korzystania z aplikacji
Homebase odpowiedział(a) 4 luty 2022

Thank you for your review and we are very sorry that you are experiencing issues. We are currently working with Shopify to resolve this delay on their app bridge. One thing ...

Edytowano 27 kwiecień 2021

We have been testing the app for a bit. The app can be quite confusing. I often feel as if I run in circles to find certain functions, and sometimes it takes quite a while to load stuff (circle keeps showing). But maybe it's just me..
Messaging on this app is the same as text messaging on a cell phone, which can get overwhelming and annoying if you're already using texts. It seems like a fair ...

MiamiMami.Co
Kanada
15 dni korzystania z aplikacji
Homebase odpowiedział(a) 21 czerwiec 2021

Thank you for your review. We are currently working with Shopify to make these improvements. We offer a really robust free plan, but we also want to ensure that we can grow ...

Edytowano 26 marzec 2021

The app is unstable and keeps crashing on the iPad for no reason. I tried to uninstall and reinstall it several times with no success. We switched to Deputy instead.

GWapparel
Stany Zjednoczone
12 dni korzystania z aplikacji
Homebase odpowiedział(a) 17 marzec 2021

Great to hear! Just to make sure you are reviewing the right company, this is Homebase, not basecamp. :) What would Homebase need in order for it to be 5 stars for you?

16 lipiec 2020

Absolutely terrible service and far over priced. Even if this was $50 a month it still wouldn't be worth its price. The way they handle accounts is absolutely despicable. For instance, if one of your clerks have had a previous account under a different employer, they need to contact homebase directly to have the information switched over. We experienced NOTHING but errors trying to use this, ...

Empire Vape Shop
Stany Zjednoczone
2 dni korzystania z aplikacji
Homebase odpowiedział(a) 17 lipiec 2020

Hello,
We're very sorry that you have a bad experience with us. We appreciate the feedback and Amy, our head of customer support, is reaching out to you directly to see if ...

13 marzec 2023

Way too complicated. After uninstalling spam my Inbox all time. No matter how many times you use unsubscribe- they just fill your Inbox on daily basis. Never ever more.

Keep Exclusive
Stany Zjednoczone
12 minut korzystania z aplikacji
Homebase odpowiedział(a) 13 marzec 2023

Hi there,

We are so sorry to hear about your experience. Our goal is to make work easier by providing the tools you need to manage your hourly team.

Someone from our team ...