評價 (36)

整體評分
2.8
各級評分數量
  • 53% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 6% 的評分為 2 顆星
  • 22% 的評分為 1 顆星
編輯時間:2020年8月14日

We use the app as a convenient time sheet, right on the home screen our POS, for our employees to clock-in. Homebase makes it easy to track hours for employer, and our employees.

Roost Collection
美國
使用應用程式 大約2個月
Homebase 已回覆 2020年8月18日

Awesome to hear that you are loving Homebase! Thank you so much for your review. Please don't hesitate to reach out to our team with any additional feedback or suggestions.

2020年8月18日

App is great once i got it figured out. The support team is great, efficient and quick to respond and get you taken care of. I talked with them today and got every single question answered and checked off my list! Would for sure recommend!

Extremely Refined
美國
使用應用程式 大約1個月
Homebase 已回覆 2021年2月10日

Thank you for your glowing review! We pride ourselves on having a very knowledgeable support team, so we are glad they could help.

2021年6月15日

I've been using this app for a while now, but there are a few things that seem kind of questionable. First, we don't use it for our payroll, but all of my staff keeps receiving notices about receiving some of their paycheck early through the app. Second, our accountant has received some strange emails from one of the owners who's not even in the Homebase system. I'm a little nervous about those 2 issues, but it really is a great system and it's very easy to use. We will continue to monitor everything, but as we don't have any bank/payment information tied to it. I have not seen any benefits to using Homebase as an app through Shopify. Apparently, you have to upgrade to the $40/mo plan to see any of that information, and we're just not interested in paying that much for that service.

Party World
美國
使用應用程式 11個月
Homebase 已回覆 2021年6月21日

Thank you for your review!

1. We recently launched a new product for employees to easily get cash. This is separate from the payroll that you run for your customers.

2. If your accountant has their name on another Homebase account, they will likely receive emails from another owner if they help that account as well. It allows the accountant to manage all of their accounts in one spot.

You are totally welcome to continue using our robust free plan. That is why it is there and why we offer a free integration!

2021年6月22日

The app seems to be pretty straightforward but every once in a while there are some glitches. Besides that it get's the job done and that's what matters.

The Sparkly Pig
美國
使用應用程式 8個月
Homebase 已回覆 2021年6月29日

Thanks for your review! We are constantly working on improving our product so the more feedback on where you find it to be glitchy, the better.

2021年3月11日

The app looks beautiful and I can't wait to get started with it!! The only thing I wish it had was task management (ability to assign tasks to employees or shifts.) Other than that, it satisfies literally every need I have :)

Coco Market
加拿大
使用應用程式 21天
Homebase 已回覆 2021年3月17日

Hey There! We do have the ability to assign shift notes to an employee before they start their shift. Shift notes are currently accessible on our essentials plan.

2021年6月15日

Wish we could see more info in the actual app as opposed to just the website. Would be great to see a "week at a glance" type thing where everyone's shifts are visible etc... Other than that, works well and seems to do what we need it to. Would be great to have a clock in, clock out feature in the actual Shopify App instead of always having to open the Homebase app.

Nick Kuchar Art & Design Co.
美國
使用應用程式 6個月
Homebase 已回覆 2021年6月21日

Thanks for the review Nick! You can download Homebase as a widget within Shopify POS and the best place to see your week at a glance is from your mobile phone!

編輯時間:2022年4月15日

The app itself is really helpful and I like using it. When I initially uploaded the app it forced me to sign up for two of my store locations when I only use this app for one. I couldnʻt figure out how to downgrade my plan to one store. I called support during my free demo period and was told that they would downgrade my plan. That was back in January. Since then Iʻve sent multiple emails for which I was told that they were working on it. The original rep I was working with, although nice, wasnʻt great in following up and communicating with updates...however, since recently speaking to a manager, I have a bit more understanding and confidence that the issue will be resolved. Other than this support glitch, I really like the app, and it's been helpful in managing schedules and time keeping.

KoaWood Ranch
美國
使用應用程式 3個月
Homebase 已回覆 2022年4月15日

We are very sorry to hear about the trouble you have been having. Our team is working to get this resolved for you.

2021年9月15日

Despite our best efforts, the app had a lot of issues. The loading times were crazy, and the staff has been unable to stay logged in!!! The app has many glitches, some of which are so basic I don't understand why it's happening. So far, Sling has worked well for us for scheduling.

Meadow Lilly
美國
使用應用程式 大約2個月
2020年8月12日

We have been using Homebase for scheduling and tracking hours, and have enjoyed it so far! It had a slight learning curve, but was not hard to figure out. We are excited for when we can clock in/out of Homebase from our Shopify account.

Merriment On Main
美國
使用應用程式 大約1個月
Homebase 已回覆 2020年8月18日

Thanks for your review! Glad you were able to figure Homebase out. Our goal is to make it as simple as possible so in the future, if there are any questions/concerns, our team will be here for you!

2023年9月15日

The app was working fine for what I needed it to do, up until it wasn't. I have had to uninstall and reinstall it for the past week just to get it open.

MT Outlet
美國
使用應用程式 3個月