Reviews (30)

Overall rating
2.6
Counts per rating level
  • 57% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
May 21, 2025

Don’t be fooled by the “onboarding” staff that want to convince you to sign up for payroll. Trying to get help with issues or corrections is virtually impossible. They will not speak with you on the telephone, nor will they even provide emails for contact. We have been waiting for almost 6 months for corrected W2s for our employees. Each time is is incorrect, they want to charge more money and add and additional 4-6 weeks for corrections. If you use the free version for time clock, etc. you may be safe. DO NOT USE HOMEBASE FOR PAYROLL OR TAX PURPOSES.

Davis Porch & Patio
United States
Over 2 years using the app
February 2, 2025

This is the second app I've already tried here.
They upsell you on every single feature!! basic things you’d expect, like proper scheduling and payroll exports, require constant upgrades. It feels like a trap rather than a solution. The Shopify integration is terrible!!!!! there are times when shifts are duplicated for no reason. Support is awful. Go look for something else.

VAPE4USA
United States
21 days using the app
August 26, 2024

Says it's free but then does not allow you to select the basic plan, forces you to select/automatically enrolls you in a paid plan which you can't delete unless you downgrade to the basic plan which it won't let you select. Horrible.

Rom Shop - Albany NY
United States
9 minutes using the app
June 15, 2021

I love using this app and it honestly makes my life so much easier. I have 7 employees and (when they use it correctly) it makes scheduling so easy.

Lena Jane Clothing Co.
United States
12 months using the app
Homebase replied June 21, 2021

Amazing!! Thank you for the review. So glad to hear it makes your life easier.

June 28, 2021

Homebase has been wonderful. It is easy to navigate from an employer as well as an employee's perspective. It has decreased the amount of time it takes for me to create my schedule and post it. I also love the reminders that are included.

Essence of Beauty
United States
9 months using the app
Homebase replied June 29, 2021

Amazing! Thanks for the glowing review. We are glad that you have been able to save so much time.

June 15, 2021

I will be using this app for our schedule keeping and time clock. I find that it is user friendly and has a great layout. I’m looking forward to using it.

Prisma Wax + Beauty
United States
7 months using the app
Homebase replied June 21, 2021

Amazing! We are looking forward to it as well. Please reach out as you start to explore the app if you have any questions.

June 30, 2021

Homebase makes it easy for me to track and manage my employees time!
Tracking their sales per shift, etc couldn't be easier. It syncs well with the Shopify playform.

SHOP ARTS BMA
United States
7 months using the app
Homebase replied July 19, 2021

So great to hear!! Thanks for the glowing review.

June 28, 2021

We love homebase! easy to manage our employee time cards, schedule and payroll. Easy, efficient, and affordable!!

pullwatersports.com
United States
7 months using the app
Homebase replied June 29, 2021

Thanks for the nice review! We are glad you are loving it.

March 5, 2021

This app is a lifesaver, it saves us so much time with our scheduling, time sheets and payroll. We mostly use it for our brick and mortar store. They are extremely responsive and the app is super intuitive.

STUDIO FOLIAGE
Canada
5 months using the app
Homebase replied March 5, 2021

Thank you for your positive review!! Glad you are loving it.

June 21, 2021

Overall this app does everything I wish Shopify would have in their POS system. It allows for us to easily track our employee's hours with the added bonus of asking them to rate their shifts. One thing I wish this app would have is one area that would display the employees total hours as well as what they specifically worked. It would save the retailer's time.

The Open Bottle
United States
5 months using the app