Empire Vape Shop
Absolutely terrible service and far over priced. Even if this was $50 a month it still wouldn't be worth its price. The way they handle accounts is absolutely despicable. For instance, if one of your clerks have had a previous account under a different employer, they need to contact homebase directly to have the information switched over. We experienced NOTHING but errors trying to use this, mixed up old employees..etc. Absolutely disgusted with this application and the developers.
We're very sorry that you have a bad experience with us. We appreciate the feedback and Amy, our head of customer support, is reaching out to you directly to see if she help regain your trust. If she can't reach you, please do call our support team and they will help you connect with Amy. Our phone: (415) 951-3830 Our email: firstname.lastname@example.org.
Please also note that Homebase offers are free plan that meets the needs of thousands of businesses. Our priced plans are $20 and $50 per month.
We hope we can do better for you in the future.
- Your Homebase Team