Honeycomb Upsell & Cross Sell

Der Support war sehr hilfreich und schnell, das hat mich positiv überrascht.

Easy to use and good running tool for upsell. Great A/B testing opportunity and an integrated analytics.

This app makes it really easy to set up upsells and cross sells and it is surprisingly versatile. There are a LOT of options you can tweak and test.

August 2024 Update
(I'm keeping my previous written review for thoroughness to showcase what changes happened!)

Aharon on the team personally reached out to me after my review to personally work with me to fix my issues. He was apologetic for my experiences with support at the time, and eager to set up a video call to troubleshoot what was happening. After understanding the logic of my funnels and live-demoing them, he got the dev team to work on it and I'm happy to say that everything is fixed!

Truly grateful for the time taken to help me with this, and that I can confidently use this app again!
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In 2023, I would've given this app a glowing 5 stars - it worked perfectly with the three funnels I had in place, all of which had multiple options that would check what items were eligible or not. It increased my sales and customer satisfaction.

Since reopening my store in March 2024, all funnels broke. Items in cart that were supposed to cancel the funnel from triggering didn't work. I didn't realize until I had some orders that got Free Shipping when they shouldn't have. I've tried turning my funnels on and off, using the Duplicate option to activate the "new" version of the funnel while turning the old one off, and also recreating the funnels from complete scratch - all with no luck.

I've been ghosted by support twice. I reached out for the first time on March 27th, ghosted on April 24th with no fix. I tried again on May 1st, and was ghosted on May 8th. Both support staff did the bare minimum in actually testing out the functions, or even looking at what options I had in place. The latter seemed to barely comprehend that I had already done all the "try restarting it" solutions because I was in contact with support previously, and didn't seem to put any effort in to seeing what funnel rules I had.

I'm disappointed to uninstall this app. I'm still giving it 2 stars in fairness that when it worked for me, it did amazing. But the fact that it's broken now for my store, and even worse, the lackadaisical support staff on hand, makes it hard for me to recommend this app to anyone.

We've been using this app on our store for about 3 years now. We've had a few evolutions of the site and changed how we use this app and I have to say the customer service team is always fantastic at helping with questions and issues. Always quick to help and able to get this working and integrated perfectly into our site.

I was skeptical at first, set a few upsells and let it do its thing. Amazinlgy, The upsells were getting purchased and I was making more money! This app is Easy to use and design the upsels. Has a lot of great options to choose from and the funnels look professional and enticing.

Amazing app! Exceptional support! Since integrating Honeycomb into our Shopify store, we've seen a significant boost in revenue, with a large portion of our sales coming from their upsell feature. The app is user-friendly, highly effective, and has made a noticeable difference in our business. Highly recommended!

Great App! Set up 2 funnels for now and both have generated sales. Easy to use. Support set up the design for free and very quickly.

This is a great app. I’ve been using it for a few years. Customer service is awesome. Fast customer service.

"I had a great experience with Abuzar from the Honeycomb app. He helped me design and code my checkout funnel exactly how I wanted it. The Honeycomb app is a fantastic tool, and their team is very helpful and responsive. Highly recommend both the app and the people behind it!"