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I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback.
We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales.
I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business.
Yours sincerely,
Jonathan, GM @ Conversion Bear
Excellent app and above all its customer service, any issues I had they solved it with a personalized touch.
I use this app to upsell on my website. One of their support staff even designed my up sell app for free! I really like this service. I would definitely recommend.
Customer service is excellent. Lynda helped me tremendously customizing my funnel. Very responsive.
I am excited to try out this app and get more conversions. The support has been great and they customized the app to match my store. Looking forward to see what happens.
This app has made funneling so easy and customer service is amaong help with making everything look professional. Thank you
Was very happy with customer service and the apps perform beautifully! Very easy to use and understand. Will be looking for more apps from Conversion Bear!
Awesome, they added integration and my colors/fonts directly into the app! Super easy to work with I would recommend!
i am enjoying this app very much, one of the best apps i downloaded to my store, great value. i also enjoyed your service, received help from Lynda on setup and design, very professional and prompt
Thanks for the great review 🤝 our team is at your service. Cheers for more sales.
Jonathan was amazing! The fastest and best support help I have ever had. Literally had the issue fixed in 2.5 minutes :)