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Very solid with some slight tweaks to make it a 5-star. I've been lucky to work with Abuzar on the Honeycomb team. Response and helpful.
Thank you for the great feedback!
Is there anything we can do to make it a 5-stars experience?
We would love to hear and help in any case.
You can reach out to us via email:
support@conversionbear.com
or via the live chat.
Best,
Conversion Bear team.
I love the app, but I didn't realize I was paying $100 more for the app than I should have been paying based on the volume of sales we have been doing. That part is frustrating, so it would have been nice if the company had reached out to let me know. However, when I figured it out on my own, the customer service rep was very helpful in showing me how to downgrade.
Thank you for the review and feedback.
We're glad that the customer service team was helpful in helping you downgrade to a plan that better fits your volume of sales.
I have instructed our team to issue a refund for your last bill, as I understand the plan was not adjusted prior to the collection date. We offer an extensive satisfaction guarantee policy, and appreciate your business.
Yours sincerely,
Jonathan, GM @ Conversion Bear
The App didn´t produce the results we would have liked but customer service went above and beyond what we could have asked for
Easy to use and follow thank you
