Honeycomb Upsell & Cross Sell

Very solid with some slight tweaks to make it a 5-star. I've been lucky to work with Abuzar on the Honeycomb team. Response and helpful.

EXCELLENT ADVICE FROM ABUZAR ADVISOR .
Very efficient and friendly . Gave alot of suggestions too.
Thank you so much .

Great Service

I absolutely love the Charming Christmas Train Painted Wood Decoration! The vibrant colours and detailed craftsmanship make it a standout piece in my holiday décor. It's the perfect size to display on my mantel, and my kids are thrilled with it. It adds a delightful festive touch to our home and truly captures the spirit of Christmas. Highly recommend for anyone looking to enhance their holiday decorations!

Amazing amazing amazing, Im no tech person so they have made this so easy and simple to use. I often feel overwhelmed with apps and all the shopify integrations but Honeycomb is simple, effective and easy to use.

Works perfectly for what we needed! support was very quick and nice! thanks

Easy and super user friendly

super quick and easy!!!!

Easy to use and follow thank you

August 2024 Update
(I'm keeping my previous written review for thoroughness to showcase what changes happened!)

Aharon on the team personally reached out to me after my review to personally work with me to fix my issues. He was apologetic for my experiences with support at the time, and eager to set up a video call to troubleshoot what was happening. After understanding the logic of my funnels and live-demoing them, he got the dev team to work on it and I'm happy to say that everything is fixed!

Truly grateful for the time taken to help me with this, and that I can confidently use this app again!
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In 2023, I would've given this app a glowing 5 stars - it worked perfectly with the three funnels I had in place, all of which had multiple options that would check what items were eligible or not. It increased my sales and customer satisfaction.

Since reopening my store in March 2024, all funnels broke. Items in cart that were supposed to cancel the funnel from triggering didn't work. I didn't realize until I had some orders that got Free Shipping when they shouldn't have. I've tried turning my funnels on and off, using the Duplicate option to activate the "new" version of the funnel while turning the old one off, and also recreating the funnels from complete scratch - all with no luck.

I've been ghosted by support twice. I reached out for the first time on March 27th, ghosted on April 24th with no fix. I tried again on May 1st, and was ghosted on May 8th. Both support staff did the bare minimum in actually testing out the functions, or even looking at what options I had in place. The latter seemed to barely comprehend that I had already done all the "try restarting it" solutions because I was in contact with support previously, and didn't seem to put any effort in to seeing what funnel rules I had.

I'm disappointed to uninstall this app. I'm still giving it 2 stars in fairness that when it worked for me, it did amazing. But the fact that it's broken now for my store, and even worse, the lackadaisical support staff on hand, makes it hard for me to recommend this app to anyone.