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My rating is based on my experience with getting this app set up. I was looking for a single platform solution to having my email address be ---@mydomainname. Iʻm not very tech savvy, but set up was easy with the set up Wizard. When I had some snags, customer service responded within minutes to my request for support with very clear directions that helped me finalize the set up. Iʻm happy.
Thank you for your review. It was a pleasure to assist you!
Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!
Thank you for taking the time to leave us a review. It's great to hear you're pleased with the app and the service you received.
Great app to round out as many service apps as possible under Shopify. It makes it so much easier to manage. Nice guided steps to set up, it took a couple of hours to remember the DNS host to achieve that portion of the setup. I am hoping as Hosted Email advances its technology it can incorporate an updated visual email format, fonts, etc, and allow adding logos/art; the appearance of the email is dated compared to Outlook. Highly recommend the app if you are flexible about using this alternative to Outlook.
Thank you for your review. We'll be sure to take your feedback on board as well look to make improvements to the app.
This was so easy to install. I had been hosting my email through another provider and everything broke when I moved to Shoppify. The other provider had a new "solution" that was not only expensive, but didn't actually work very well. I was able to install this app; get my various aliases working; and email working to my local PC's Thunderbird application within minutes. I'm very happy! I highly recommend this app. A++
Thank you very much for the review. We're glad we were able to help with your email woes.
WOW! This Email App is GREAT! Zoho had locked me out of my email for 3 days because I had gotten a new Modem and my I.P. address changed! Their support completely ignored 3 messages and I said "I've Had it!". I found this beautiful Shopify e-mail app that is right in your own Shopify account. So easy to set-up and it's fantastic! Thank You!
Thank you very much for your review. We're happy to hear you're pleased with the app.
We needed an app to handle email for our shopify store. After downloading the app, I soon realized setting up with our domain provider was over my head.
Contacted support. Less than 1 hour later, it's all setup and working!
Jack is a Customer Support Ninja! Excellent Service.
Thank you for your review, and for your appreciation of our team's hard work.
I used it to help me fix a DNS problem with my email set up. Very quick and easy to understand. Highly recommended
Thank you very much for your review. DNS can be very confusing, so we're glad we were able to get your DNS set up for you.
It's little bit difficult for users but it doesn't absolutely mather because the support service works great and efficient!
Thanks for your positive feedback Maria, it was a pleasure assisting you.
very fast and easyt o set up, the help was fast efficient. and saved me hours of reading trying to figure the more complex parts of the set up excited to get started!!!
Thank you very much for your positive feedback. I'm glad we were able to help get you up an running with your email setup.
Just installed Hosted Email and my first inquiry received an instant, informative reply. So far so good guys thanks.
Lee
Thank you for your appreciation. We're glad to hear you're happy with the app and the support.
The support team at Hosted Email is top-notch! They are quick to respond, knowledgeable, and go above and beyond to assist. Impressive!
Thank you very much for your great review. We're glad to hear you're happy with the app and the support.
I used this app for email hosting at my new store. At first i had problems setting it up but Daniel from your team was so supportive also the app looks so straightforward easy to implement and it does the job. I recommend it
Thank you very much for your review. It's great to hear you're happy with the app and the support from Daniel.
Very easy and cost efficiency Email host APP. Can access customers emails right from Shopify App section. Very Easy to install and setup with all instruction provided. Highly recommended for new users.
Thank you very much for your great review. We're glad to hear you're happy with the app and the support.
I had a little trouble setting it up but after messaging Hosted Email for support they were able to get me set up in about 5 minutes.
The app is far easier to set up than my previous one, and integrates well with my email client(s). The best part of the app is the team that provides support, however. When they say they answer their chat requests immediately they really do. Like. Right. Now. They helped me migrate to their service and were friendly, patient, and helpful. I wish I could give them 6 stars!
Thank you very much for taking the time to give us a review. We're pleased you're happy with the service you received.
Daniel helped me so much! Because i forgot to renew my domain, my mail wasn´t working, But Daniel really quickly made everything work again. Thank you very much again! :)
Thank you for your kind words! I'm pleased that we were able to meet your expectations.
The app is really easy to setup. Appreciated that their customersupport is helpful and adaptive to find solutions that works for you.
Thank you very much for your review. I'm glad our support was helpful to you.
I purchased this app based on the reviews and it did not disappoint at all. I have no clue how to set up a hosted email and the team member that helped me Dan, was so patient, friendly and knowledgeable. Dan made the entire process easy and stress free and answered my many questions via live chat. I would highly recommend this hosted email to anyone starting out with Shopify. The instructions and the dashboard are also very user friendly and installation on devices such as your iPhone is so straightforward. What seemed like a scary task turned out to be a breeze thanks to the amazing customer service.
HIGHLY RECOMMEND. Setup was a piece of cake, took minutes. The dashboard is straight forward and SO EASY to use. I wasn't sure at first, with so few reviews; however, the raving about customer service was a game changer. I prefer them over GoDaddy and Zoho mail.
Thank you so much for your kind review!
Excellent customer support.I had some problems with the set-up and this was resolved within minutes. I highly recommend this app.Thank you so much <3
Thank you very much for taking the time to give us a review!
Wow! Just got off a live chat with Daniel who helped me out so much! After spending 2 days of a major headache trying to get an email set up with godaddy, Daniel helped me get my email up and running with this app within 30 minutes! To be honest, I was a little skeptical of all of the raving reviews for this app because, could a company really be that good?! YES! Daniel was so patient with me and helpful through the whole process! He did not get off live chat until I was completely set up with my new email account. Highly, highly recommend this app if you need email hosting. The support was amazing! Thank you again!
Thank you very much for taking the time to give us a review!
I recently removed my website from Google hosting and back to Shopify due to problems with email forwarding from my website. I downloaded this app and began the installation process. When I ran into a problem with getting my website emails from customers forwarded to my personal gmail account, Daniel was available through a chat window. He forwarded me specific screen shots on how to do this on my Android Gmail app, and within 1-minute my website email was forwarding directly to me personal email again. Thank you, Daniel and Hosted Email.
Thank you very much for taking the time to give us a review!
Unbelievable customer support with these guys. The app over all is extremely efficient and very easy to use even if you aren't tech savvy. it is streamlined and easy to set up - but where these guys truly shine is answering any questions you have in regards to this and even above that with answering some of the issues I was having setting up my SSL and CSR. 10/10 if that was an option. If you are looking for a quality app and impeccable customer service. don't waste your time with any other email hosting apps. Very impressed.
Thank you very much for taking the time to give us a review!
Dan was excellent, I had some problems with the set up and this was resolved within minutes! I'm not a "techy" and so the instructions were clear and the problem resolved quickly.
Thank you so much for taking the time to give us a review!
Good service. Oh my god I had talk with Daniel agent is very patient and kind. He even helped me to solve problems with my old email domain server. Thanks a lot. I highly recommend this application at 200% !!! Thanks thanks :)
Thank you for you kind words!!
Daniel is a super-hero, he helped me so much and he gave his interest.
Because of Daniel, I am very satisfied.
You're too kind, thank you for your review!
Excellent service. Daniel did a great job. He was able to migrate all my emails over from Gmail. Highly recommend!
Thank you for you kind words! I'm pleased we could get done everything you needed.
Daniel is the man! A little hard to set up at first for someone who is not super technical but I was able to figure it out, if not Daniel can help. I had a question about how to connect via mobile instead of behind a laptop, and Daniel had an answer for me that was quick and detailed. So far so good with the hosted email.
Thank you for your review. It's kind of you to mention one of our team by name; all of us here take the service we provide quite personally so Daniel will appreciate that! Thanks again.
Daniel has been super helpful with explaining and setting everything up for me as I had no idea what I was doing! The app has got great features, I really like being able to create multiple aliases on just 1 account. Very reasonably priced, too. Recommended!
Just set this up and switched from GSuite - the set up was super easy despite my system at first not wanting to accept the TXT name - so I contacted CS and the response was very quick and confirmed that I had the information in correctly - so I refreshed my page and it finally worked - really it was simple. Can't wait to see how well this app continues to do!
This is perfect if you want all of your stuff through Shopify. I switched from gsuite to this and set it up to receive my emails to my iPhone email and through Shopify the customer service was great they walked me through each step.
Easy to use even for newbies and the customer support is prompt and very helpful! I recommend this app!