Hosted Email
- Precios
-
Plan gratis disponible
- Calificación
- 4,2 (51)
- Desarrollador
- Clover Apps Limited
Galería de imágenes destacadas
La aplicación Hosted Email ofrece correo electrónico avanzado integrado directamente en el panel de administración de tu tienda.
Aumenta tu credibilidad; nada mata más tu credibilidad como minorista en línea que responder a los clientes desde una dirección de correo electrónico gratuita proporcionada por Gmail, Hotmail o Outlook. Responder desde direcciones de correo electrónico en tu propio dominio mantiene alta la confianza de tus clientes. Nuestras cuentas de correo electrónico son compatibles con todos los clientes de correo electrónico modernos y aplicaciones móviles, por lo que puedes seguir usando el mismo cliente de correo electrónico que siempre has usado. También puedes recibir y responder correos electrónicos directamente desde el administrador de tu tienda.
- Cuentas de correo electrónico en tu propio dominio. El correo electrónico genérico no parece profesional.
- Control de personal. Los buzones pueden restringirse al personal elegido o estar abiertos a todos.
- Protección contra spam y virus. Obtén una capa adicional de protección contra correos electrónicos maliciosos.
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Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Canales
Automatización del flujo de trabajo
Precios
Reenvío de correo electrónico
Gratis
- Alias gratuitos para reenviar correo electrónico
Cuenta de correo electrónico
$5 al mes
- Cada cuenta de correo electrónico de 10GB cuesta $5 al mes
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
Reseñas (51)
The app works well - but that is not the primary reason for the rating. I have needed service twice now - not because of the app, but due to transitions needed for our business. Their service has been awesome. Prompt response and everything taken care of correctly. I don't experience that from a lot of companies these days - so this is what really stands out for me.
Thank you for sharing your experience. We're thrilled to hear that our support made a difference during your business transitions. Delivering exceptional service is something we take great pride in.
I have a very hard time accessing this email app that is supposed to be integrated via my shopify store. I am being asked for a user name and password - and I did not have to create that when obtaining the app. Their chat help is a bot that is not helpful. Getting tired of not being able to open my app like every other app I pay for - and having it work properly. Very poor customer service, very poor functionality.
Addition: Your response is wrong. I suddenly after months of accessing my email - was required to sign in with a password that didn't exist and was never required before. After literally days of trying to resolve the issue and so much back and forth, it become pointless to continue with such a flawed app. Good riddance.
Thank you for your feedback. The Hosted Email app does not require a username or password to load from your Shopify store, so the issue you encountered is likely to have been related to accessing webmail or setting up an email client or could have been a temporary issue with Shopify since they provide the authentication for the app.
It's impossible to say for sure because unfortunately, despite our support team’s willingness to assist, we were unable to resolve the issue due to the abusive and threatening nature of your messages and your unwillingness to provide sufficient details about the issue you were facing. Our chat system is AI-powered and successfully handles most queries. Our support ticket system is always available and is answered by our support team, who are dedicated to providing prompt and effective assistance.
We always strive to help every customer, but we cannot tolerate abusive or uncooperative behaviour, which makes it impossible for us to provide support.
We are unsure why you describe it as "literally days of trying to resolve the issue", as our support team replied to you 49 minutes after your initial threatening email and tried to help. Your second threatening email came in 2 hours 40 minutes later, which our support team replied to 19 minutes later, then you uninstalled the app.
I'm user of this app for few years now, and what a fantastic service! Every question and inquiry I had was successfully resolved asap. Thank you so much!!
Thank you for taking the time to leave us a review. It genuinely means a lot to us that you appreciate the service we give.
Best of luck with your business!!
easy to set up. poor quality, not really happy with the lack of ability. The design feels strait out of the 90's. it does the job. Personal opinion for me more than anything I think.
Thank you for taking the time to share your feedback. We appreciate your honest review.
We're sorry to hear that you're not entirely satisfied with the product. We would have loved the opportunity to address your concerns before you left this review. Customer feedback is crucial for us to improve our service.
It's important to note that you're currently using the first iteration of our app. Since your initial setup, we've released updates that address many of the issues you've mentioned. Unfortunately, due to the nature of email systems, we can't automatically upgrade your account without your action.
We'd be more than happy to assist you in updating to our latest version, which includes a more modern interface. Please reach out to our support team, and we'll guide you through the process.
Your satisfaction is important to us, and we're committed to providing a reliable and user-friendly email service. If you have any specific suggestions or would like to discuss your experience further, please don't hesitate to contact us directly.
Thank you again for your feedback. We look forward to the opportunity to improve your experience with our service.
Fast response from support team and the app is working correctly. Support set it up for me the same day and made sure it was working properly. Thanks!
Thank you for taking the time to leave us a review. It's great to hear you're pleased with the app and the service you received.
Soporte técnico
Soporte de la aplicación proporcionado por Clover Apps Limited.
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Desarrollador
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
Fecha de lanzamiento
23 de julio de 2020
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